Justin Dominguez
Indianapolis,IN
Summary
I’m a dependable and versatile team member, with a strong work ethic, and the ability to adapt quickly in fast-paced environments. I have hands-on experience meeting production goals, operating and maintaining equipment, keeping work areas organized, and following instructions to get the job done right. I take pride in supporting my team, staying on schedule, and contributing to smooth daily operations. I also bring solid customer service skills, along with strong time management, and problem-solving abilities. I work well with others, communicate effectively, and value teamwork and quality in everything I do. I’m known for being punctual, taking initiative, and always being willing to learn new skills to grow professionally, while helping the business succeed.
Overview
9
9
years of professional experience
Work History
Online Order Filling Team Associate
Walmart Supercenter
Indianapolis, IN
08.2021 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Completed day-to-day duties accurately and efficiently.
- Completed team production and productivity level reports for management
- Packed finished products and prepared for shipment.
- Supervised assembler teams and trained or oriented new employees on procedures.
- Determined work assignments and assembly procedures to maximize efficiency and productivity.
- Assisted in maintaining inventory levels and ensuring stock availability.
- Organized and participated in team meetings to discuss project updates.
- Utilized software tools to track project timelines and deliverables efficiently.
Line Cook/Lead Busser
Some Guys Pizza Pasta Grill
Indianapolis, IN
12.2016 - 04.2021
- Maintained high standards of cleanliness and sanitation in work, storage, and dining areas, while following all health and safety guidelines.
- Supported smooth daily operations by managing customer flow, and reducing checkout and service wait times.
- Assisted team members during peak hours to improve efficiency and service quality.
- Collaborated with kitchen staff to expedite food preparation and timely service.
- Restocked supplies and organized equipment to maintain optimal service flow.
- Responded promptly to guest needs to ensure a positive customer experience.
Education
Health Science
Indiana University-Purdue University Indianapolis
Indianapolis, INHealth Science
Ivy Tech Community College of Indiana
Indianapolis, INHigh School Diploma -
Lawrence North High School
Indianapolis, IN06-2018
Skills
- Exceptional customer service
- Customer service excellence
- Excellent people skills
- Hospitality and accommodation
- Sales strategy implementation
- Problem solving and decision making
- Call center operation
- Cash handling
- Cash register operations
- Point of Sale (POS) systems knowledge
- Stocking and replenishing
- Shipping and receiving
- Online order fulfillment
- Order preparation and product packing
- Parts labeling
- Food preparation
- Slicing meats and cheeses
- Cleaning and sanitation protocols
- Software utilization
- Computer skills
- Technical support
- Equipment inspection
- Expert in hand and technical tools
- Chemical handling
- Safety compliance
- Time management
- Task prioritization
- Organizing work stations
- Facility cleaning
- Following instructions Team collaboration and teamwork
- Employee training and staff education
- Training personnel
- Effective communication
- Willingness to learn
- Strong decision-making capacity
- Attention to detail
Timeline
Online Order Filling Team Associate
Walmart Supercenter
08.2021 - Current
Line Cook/Lead Busser
Some Guys Pizza Pasta Grill
12.2016 - 04.2021
Health Science
Indiana University-Purdue University Indianapolis
Health Science
Ivy Tech Community College of Indiana
High School Diploma -
Lawrence North High School
Languages
- English - Native / Bilingual
- Spanish - Native / Bilingual