Colton Reiber
Wauwatosa,WI
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
3
3
years of professional experience
Work History
Membership Services Representative
Wisconsin Athletic Club
Brookfield, WI
07.2022 - Current
- Succeeded in fostering strong connections with local businesses while effectively overseeing team productivity as Corporate Outreach and Working Well Coordinator.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service in a timely manner.
- Surpassed sales goals through implementation of successful marketing strategies.
- Managed relationships with vendors and booked them for monthly spotlights and special events.
- Provided training sessions for new employees on best practices when handling customer inquiries and corporate outreach efforts.
- Monitored member activity levels and scheduled follow-up activities as needed.
Premier Personal Trainer
Wisconsin Athletic Club
Brookfield, Wisconsin
11.2021 - Current
- Inspired clients to push themselves further than they believe possible.
- Craft personalized and purposeful exercise sessions to help clients reach desired goals.
- Organized group classes for small groups or large groups depending on client's preferences.
Exercise Physiologist (Intern)
Rehab Hospital of the Pacific
Honolulu, Hawaii
05.2021 - 08.2021
- Lead screening, assessment, prescription, and exercise training in a group and in a one-on-one settings.
- Provided advice on how best to incorporate physical activity into daily life routines while battling and recovering from cancer treatments/diagnosis.
- I ensured clients felt heard and understood while pushing their limits and transforming them.
Education
Master's degree in Clinical Exercise Physiology -
Carroll University
Waukesha, Wisconsin05.2022
Bachelor's degree in Exercise Science -
Carroll University
Waukesha, Wisconsin05.2021
High School Diploma -
Verona Area High School
Verona, Wisconsin06.2017
Skills
- Leadership
- Excellent Communication
- Sales expertise
- Customer service excellence
- Problem Resolution
- Professional Demeanor
Awards
- Awarded Captain of my high school football and basketball team for demonstrating leadership and the ability to empower others.
- Awarded honorary captain on my college football team for always striving to do more than what was expected of me.
- Top Salesperson at my location 2023.
Timeline
Membership Services Representative
Wisconsin Athletic Club
07.2022 - Current
Premier Personal Trainer
Wisconsin Athletic Club
11.2021 - Current
Exercise Physiologist (Intern)
Rehab Hospital of the Pacific
05.2021 - 08.2021
Master's degree in Clinical Exercise Physiology -
Carroll University
Bachelor's degree in Exercise Science -
Carroll University
High School Diploma -
Verona Area High School
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