Capable professional experienced in helping users correct problems with computer systems, mobile devices, and peripheral equipment. Knowledgeable about usability and security concerns. Comfortable working alone to successfully investigate and troubleshoot problems. Knowledgeable it security professional with several years of experience designing and implementing security solutions in high-availability environments. Skilled in threat detection and incident response, as well as adept at delivering strong risk management practices to safeguard sensitive information and systems integrity.