Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Juvenile Case Manager
City Of Houston Municipal Courts
06.2023 - Current
Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
Developed and implemented comprehensive case management plans to address client needs and goals.
Monitored clients' progress and tracked client services to provide crisis interventions.
Collaborated with an interdisciplinary team to determine timely delivery of services.
Utilized trauma-informed approach to promote healing and empowerment for clients.
Provided leadership, guidance, and support to staff members.
Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
Participated in community events to promote services and engage with public.
Coordinated with community stakeholders for successful implementation of social and community service initiatives.
Court Liaison
Harris County
09.2020 - 05.2021
Maintained flow of documents received and served through appropriate clerks up to judges and back to final destination.
Handled database management for specific areas of law.
Reviewed presented documents for compliance to standards.
Performed routine data entry or document management.
Responded to requests for information from public, other municipalities or state and federal legislative offices.
Stayed up-to-date on [State] laws and licensing requirements to complete accurate and efficient reviews.
Informed customers by mail or telephone of additional steps needed to obtain licenses.
Youth Counselor/Shift Leader
Harris County
12.2005 - 05.2021
Coordinated youth programs and activities to enhance life quality and self-esteem.
Established and maintained relationships with youth, families, and community partners.
Supervised individuals in a small group atmosphere to cultivate safety, independence, and structure.
Supervised youth in an engaging environment to promote security and safety for all ages.
Created and implemented individualized plans for individual youth.
Supported individuals dealing with mental health and emotional issues.
Facilitated group counseling sessions to support and encourage client growth.
Established and maintained effective communication with staff, physicians, and community organizations.
Recruited, hired, Interviewed, and trained staff, providing direct supervision, ongoing staff development, and continuing education with Trust Based Relations.
Developed policies and procedures
Trained interns and newly hired staff
Education
Bachelor of Science - Human Services
Springfield College
Springfield, MA
06.2019
No Degree - Cosmetology Instructor
Lee College
Baytown, TX
01.2015
Skills
Utilization Review
Family Education
Performance Tracking
Referral Coordination
Needs Assessment
Case Management
Certification
[Area of certification] Training - [Timeframe]
Timeline
Juvenile Case Manager
City Of Houston Municipal Courts
06.2023 - Current
Court Liaison
Harris County
09.2020 - 05.2021
Youth Counselor/Shift Leader
Harris County
12.2005 - 05.2021
Bachelor of Science - Human Services
Springfield College
No Degree - Cosmetology Instructor
Lee College
[Area of certification] Training - [Timeframe]
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