Lizette Acosta
Adkins,TX
Summary
Dynamic professional with extensive experience as a Juvenile Case Manager at the County of El Paso, excelling in case file organization and customer service. Proven ability to lead teams and manage time effectively, ensuring seamless court operations and enhanced client satisfaction. Bilingual in English and Spanish, committed to delivering exceptional results.
Overview
13
13
years of professional experience
Work History
Juvenile Case Manager
County of El Paso-Justice of the Peace, Precinct 7
El Paso, TX
04.2018 - 06.2023
- Organize case files ahead of submission for Truancy and Attorney Court hearings
- Conduct research and organize docket files for judge
- Facilitates judge in court by organizing files to include dismissals, deferred dispositions, and payment plans
- Drafts summonses and motions for juvenile cases
- Managed phone inquiries and addressed all questions at service window
Administrative Specialist, Sr.
County of El Paso- Domestic Relations Office
El Paso, TX
08.2015 - 08.2017
- Directed employee oversight, including task assignment, work review, and training facilitation.
- Balanced daily funds.
- Facilitated supply requests in office while managing inventory
- Facilitated processing of employee travel requests.
- Delivered exceptional customer service to enhance client satisfaction
- All administrative and operational tasks.
Court Clerk
County of El Paso- District Clerk
El Paso, TX
09.2014 - 08.2015
- Pulled the docket for the judge.
- Received e-filed documents to enter into the Odyssey system.
- Provided customer service for customers who inquired about their cases.
- All clerical duties include filing and answering phones.
Daycare Owner/Operator
Lizette's Little Joys
El Paso, TX
12.2010 - 08.2014
- I provided childcare in my licensed home daycare.
- Assisted children with their daily activities.
- Transported children to and from their educational facilities
Education
Bachelors - Criminal Justice
University of Phoenix
Tempe, AZ10-2015
High School Diploma -
Irvin High School
El Paso, TX05-1999
Skills
- Case file organization
- Court document drafting
- Customer service
- Team leadership
- Time management
- Case research
- Utilization management
- English & Spanish
Timeline
Juvenile Case Manager
County of El Paso-Justice of the Peace, Precinct 7
04.2018 - 06.2023
Administrative Specialist, Sr.
County of El Paso- Domestic Relations Office
08.2015 - 08.2017
Court Clerk
County of El Paso- District Clerk
09.2014 - 08.2015
Daycare Owner/Operator
Lizette's Little Joys
12.2010 - 08.2014
Bachelors - Criminal Justice
University of Phoenix
High School Diploma -
Irvin High School
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