Quinton Havlak
San Angelo,TX
Summary
Knowledgeable Juvenile Case Manager with solid history of managing complex caseloads and providing comprehensive support to diverse client populations. Proven ability to assess client needs and develop tailored action plans that drive positive outcomes. Demonstrated strong communication and problem-solving skills in high-pressure environments.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Juvenile Case Manager
City of San Angelo
10.2019 - Current
- In addition to Juvenile Case Manager I am also a Teen Court Coordinator. Created the docket, assigned volunteer teen attorney to cases, assigned court dates and accepted/denied new defendant intakes. Monitored compliance in teen court cases.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Monitored parent contributing to non-attendance cases, maintained communication with schools at risk coordinators.
- Monitored compliance on non-juvenile alcohol and tobacco cases.
- Checked for warrants by visiting schools and homes to discuss PR bonds.
Line Locator
Milford
10.2018 - 10.2019
- Minimized service interruptions by quickly identifying and marking utility lines before excavating
- Submitted 811 calls by outlining GPS locations of desired pipeline routes.
- Assisted sales and deliveries during slow work hours.
Police Officer
City of Sweetwater
06.2018 - 09.2018
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Answered emergency calls for help from citizens and business owners.
Corrections Officer
Tom Green County
06.2016 - 05.2018
- Enhanced facility safety by conducting thorough security checks and monitoring inmate activities.
- Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
- Reduced inmate altercations by maintaining consistent enforcement of rules and regulations.
- Supported successful emergency response efforts by participating in regular drills and training exercises.
- SORT member with specialized training to respond to emergencies.
Juvenile Supeervisor
City of San Angelo
06.2013 - 05.2016
- Part time duty while attending Angelo State University.
- Oversaw and maintained a community garden for juveniles who needed community service hours for their alcohol charge or to pay off their balance.
- Assisted court clerks with their daily duties involving calling insurances for verification, scanning files, and answering the phone.
Inventory Control Specialist
Walmart
07.2012 - 04.2013
- Used equipment like forklifts and pallet jacks to move inventory.
- Conducted periodic cycle counts to verify inventory accuracy, identifying discrepancies early on to mitigate potential issues.
- Completed physical inventory counts each month.
- Assisted floor stocking when needed.
Summer Maintenance Worker
Garden City ISD
06.2007 - 06.2010
- Student job opportunities in High School.
- Maintained equipment such as benches and playground structures.
- Assisted in maintaining well-manicured grounds through regular lawn care, trimming hedges, and planting flowers for aesthetic appeal.
- Assisted teachers in cleaning, painting, and moving both classrooms and teachers homes during the summer.
Education
Bachelor of Science - Psychology
Angelo State University
San Angelo, TX06-2016
Skills
- Problem-solving
- Case management
- Time management
- Case documentation
- Relationship building
- Conflict resolution
- Community resources
- Crisis intervention
- Home visits and inspections
- Clear communication
- Client relationship management
- Risk assessment
Certification
TCOLE Jailer and Peace Officer Certified with over 800 hours of additional training TCOLE #: 449952.
Timeline
Juvenile Case Manager
City of San Angelo
10.2019 - Current
Line Locator
Milford
10.2018 - 10.2019
Police Officer
City of Sweetwater
06.2018 - 09.2018
Corrections Officer
Tom Green County
06.2016 - 05.2018
Juvenile Supeervisor
City of San Angelo
06.2013 - 05.2016
Inventory Control Specialist
Walmart
07.2012 - 04.2013
Summer Maintenance Worker
Garden City ISD
06.2007 - 06.2010
Bachelor of Science - Psychology
Angelo State University
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