Summary
Overview
Work History
Education
Skills
Timeline
Generic

Comfort Adebiyi

Queens,NY

Summary

Experienced in office management and administration, consistently optimizing productivity, efficiency, and service quality in diverse environments. Highly dependable, ethical, and reliable support specialist and leader with advanced organizational, technical, and business acumen. Collaborates effectively with cross-functional teams to ensure operational and service excellence throughout the organization.

Overview

6
6
years of professional experience

Work History

Placement and Utilization Support Coordinator

MJHS Home First
11.2023 - Current
  • Managed high-volume caseloads, ensuring timely completion of tasks, and effective communication with providers.
  • Act as a liaison between vendors and both the Care Management and Enrollment.
  • Authorize services based on medically approved plans of care, and information provided within the interdepartmental communication system, to newly enrolled and existing Homefirst and MAP members.
  • Coordinate the ending of members' plans of care upon disenrollment or withdrawal from Homefirst or Map.

Medical Secretary

Northwell Health Physician Partners
11.2021 - 11.2023
  • Prioritized calls through the screening process, transferred calls, and recorded messages for appropriate personnel.
  • Managed front desk operations efficiently, while greeting patients warmly, and addressing their concerns professionally.
  • Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
  • Kept information confidential and followed HIPAA guidelines to maintain patient trust.

Teacher's Assistant

Harbor Child Care
06.2019 - 10.2021
  • Supervised students during lunch breaks, recess, field trips, and other school-related events, maintaining a positive atmosphere conducive to learning.
  • Assisted the lead teacher in managing classroom behavior, ensuring a safe and supportive learning environment for all students.
  • Fostered a positive learning environment by modeling enthusiasm, empathy, and respect for all members of the school community.
  • Collaborated with fellow educators to share best practices, resources, and ideas for continuous improvement in teaching methodologies.

Education

Bachelor of Arts - Psychology

Queens College
Flushing, NY
05.2001 -

Associate of Science - Liberal Arts And Sciences

Queensborough Community College
Oakland Gardens, NY
05.2001 -

Skills

  • Customer service

  • Microsoft Excel

  • Medical Terminology

  • Telephone etiquette

  • Office Administration

  • Time management

  • Project management

  • Excellent written and oral communication skills

  • Workload management

  • Knowledge of Health Rules and Payor

Timeline

Placement and Utilization Support Coordinator

MJHS Home First
11.2023 - Current

Medical Secretary

Northwell Health Physician Partners
11.2021 - 11.2023

Teacher's Assistant

Harbor Child Care
06.2019 - 10.2021

Bachelor of Arts - Psychology

Queens College
05.2001 -

Associate of Science - Liberal Arts And Sciences

Queensborough Community College
05.2001 -

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Comfort Adebiyi