Comfort Darling Quaye
Data Entry Cleerk
Portland,OR
Summary
Job Objective: To find a position that will allow me to develop my skills in working with people as I help to make a positive contribution to your department with my leadership, customer, and communication skills. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
Work History
Administrative Office Assistant
Fremont United Methodist
11.2021 - 12.2022
- Coordinate activities throughout the church to ensure efficiency
- Manage church calendar and appointments
- Manage emails, letters, packages, phone calls and other forms of correspondence
- Create and update databases and records for the entire congregation
- Track and replace office supplies as necessary
- Submit weekly presentations for Sundays and other weekly services
- Assist youth pastor with administrative needs
Clinical Assistant
Antillean Adventist Hospital
09.2019 - 06.2021
- Handling correspondence, billing, and bookkeeping
- Working directly with other staff to resolve issues for patients and providers.
- Processed medical, dental, and vision claims, averaging 500 records per month
- Updated and systematized demographic information and processing EoB and CPT codes Compiled statistical information for monthly reports and closed terminated records
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Reviewed physician's calendar and scheduled patient appointments by telephone and in-person.
- Restocked supplies in front office and in patient exam rooms to stay in line with expected patient levels.
- Called and faxed pharmacies to submit prescriptions and refills.
- Maintained up-to-date patient records with medical histories and test results.
Administrative Office Assistant
Essential Wholesale & Lab
01.2019 - 08.2019
- Maintain customer records by updating account information and filing appropriate records daily
- Maintain financial accounts by processing customer adjustments, inventory and sales records, maintains CRM and inputs notes as required
- Resolve product or service problems by clarifying the customer's complaint, determining the cause of the problem and identifying the appropriate solution; expedite the resolution and follow up to ensure customer satisfaction
- Assist the Sales & Marketing department with promotions, activities, content development, and other duties as assigned
- Organizing and scheduling meetings with contracted vendors and departments.
- Collaborated with the vice president to improve the data system, resulting in a 27% efficiency increase Upgraded to 100% computer-based ordering and payment processing, leading to a 51% reduction in manual work Supported additional functions in administrative, payroll, and reception areas
- Overhauled filing systems by upgrading to digital online systems, saving 22 monthly hours in repetitive manual input
Administrative Office Assistant
Western Boxed Meat
Portland, OR
07.2018 - 08.2018
- Answering phone calls
- Greeting and assisting staff and the general public
- Accurately inputting and maintaining confidential records in a database
- Filling, copying and scanning documents
- Receiving tracks with cargo on weekends
Shipping Expeditor
Western Integrated Technologies
03.2018 - 07.2018
- Call and email suppliers about products purchased as well as developing relationships
- Expediting shipments when necessary
- Maintain supplier accounts by updating account information and filing appropriate records daily
- Maintain customer accounts by processing customer adjustments, inventory and sales records and inputs notes as required
- Resolve product or service problems
- Assist the Sales & Marketing department and other duties as assigned.
Administrative Office Assistant
Western Boxed Meat
Portland, OR
07.2017 - 01.2018
- Answering phone calls
- Greeting and assisting staff and the general public
- Accurately inputting and maintaining confidential records in a database
- Filling, copying and scanning documents
- Receiving tracks with cargo on weekends
- Answered multi-line phone system, routing calls, delivering messages to staff.
Office Clerk
Northwest Paper Box Manufacturing
01.2018 - 01.2018
- Accurately inputting and maintaining confidential records in a database
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Filling, copying and scanning documents
- Interacted with customers by phone, email, or in-person to provide information.
Student Registration Assistant
UO Academic Extension
Eugene, OR
05.2016 - 12.2016
- Answering phone calls
- Greeting and assisting staff and the general public
- Accurately inputting and maintaining confidential records in a database
- Filling, copying and scanning documents
UO Dining student worker
University of Oregon
Eugene, OR
09.2015 - 05.2016
- Maintained excellent customer service and positive attitude towards guest, customers, and fellow teammates.
- Priced and stocked products to maintain organized inventory and stock.
- Took and followed detailed directions from others.
- Operated cash register to manage payments and provide receipts for proof of transaction.
- Picked, sorted and processed customer orders to manage order fulfillment and increase sales.
Best Tutor
University of Oregon
Eugene, OR
10.2013 - 09.2015
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Enabled underachieving students to reach target attainment levels by providing individualized coaching and activities.
- Provided homework assistance using specific curriculum and materials.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Tutored diverse groups of students to strengthen subject comprehension, boost confidence and build important learning skills.
Call Center / Document Control Specialist
Adecco
06.2015 - 08.2015
- Performed document reproduction, printing documents from electronic sources such as email attachments, PDF files and cloud storage.
- Monitored and created control reporting to track performance of system and process integrity, vendors, internal workflows and SLAs.
- Assisted with document troubleshooting and recovery of corrupt documents and files.
- Maintain a computer database of all filled documentation
- Scanning/ photocopying documents into a computer database
- Converted documents from one application to another.
- Contributed to design and implementation of overall corporate documentation standards, numbering conventions and templates.
Document Control Specialist
Epiq Systems
07.2014 - 09.2014
- Updated and alphabetized records for 130+ customers and employees 5 days per week
- Processed over 3,000 documents per month, including payment logs and refunds
Data Entry Specialist
Adecco / Epiq Systems
Beaverton, OR
07.2013 - 09.2013
- Corrected data entry errors to prevent later issues such as duplication or data degradation.
- Managed workflow scheduling, data entry, and accuracy verification for large data projects.
- Compiled data and reviewed information for accuracy prior to input.
- Entered numerical data into databases with speed and accuracy using 10-key pad.
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.
Education
Bachelor of Science - General Science, Chemistry & Psychology
University of Oregon
01.2013 - 05.2017
High School Diploma - undefined
David Douglas High School
Skills
Organized
Multi-tasking
Adaptable
Verbal Communication
Timeline
Administrative Office Assistant
Fremont United Methodist
11.2021 - 12.2022
Clinical Assistant
Antillean Adventist Hospital
09.2019 - 06.2021
Administrative Office Assistant
Essential Wholesale & Lab
01.2019 - 08.2019
Administrative Office Assistant
Western Boxed Meat
07.2018 - 08.2018
Shipping Expeditor
Western Integrated Technologies
03.2018 - 07.2018
Office Clerk
Northwest Paper Box Manufacturing
01.2018 - 01.2018
Administrative Office Assistant
Western Boxed Meat
07.2017 - 01.2018
Student Registration Assistant
UO Academic Extension
05.2016 - 12.2016
UO Dining student worker
University of Oregon
09.2015 - 05.2016
Call Center / Document Control Specialist
Adecco
06.2015 - 08.2015
Document Control Specialist
Epiq Systems
07.2014 - 09.2014
Best Tutor
University of Oregon
10.2013 - 09.2015
Data Entry Specialist
Adecco / Epiq Systems
07.2013 - 09.2013
Bachelor of Science - General Science, Chemistry & Psychology
University of Oregon
01.2013 - 05.2017
High School Diploma - undefined
David Douglas High School