Summary
Overview
Work History
Education
Skills
Timeline
Generic

Comlanvi Aglago

Camby,IN

Summary

Dynamic Network Support Specialist with a proven track record at Military, excelling in LAN/WAN management and network troubleshooting. Enhanced performance through effective issue resolution and streamlined IT operations. Strong communicator, fostering collaboration across teams to achieve project goals and improve user experience. Committed to delivering high-quality support and innovative solutions.

Experienced with network troubleshooting, ensuring seamless connectivity. Utilizes advanced problem-solving techniques to maintain network stability. Knowledge of network protocols and security measures enhances operational efficiency.

Successful at completing new installations, updates and configuration of network components. Experienced in setting up devices, troubleshooting issues and optimizing settings. Knowledgeable about maintaining current software and hardware to meet user needs.

Overview

10
10
years of professional experience

Work History

Network Support Specialist

Military
02.2020 - 03.2025
  • Assisted in the design and deployment of new network infrastructures, ensuring seamless integration with existing systems.
  • Experienced in supporting routers, switches, wireless access points and network servers.
  • Collaborated with cross-functional teams on infrastructure projects, contributing to successful implementation and on-time completion.
  • Enhanced network performance by diagnosing and resolving complex technical issues.
  • Spearheaded efforts to streamline IT service desk operations, resulting in improved ticket resolution times and enhanced user experience.
  • Streamlined troubleshooting processes for faster issue resolution and minimized downtime.
  • Identified issues and implemented troubleshooting techniques to alleviate downtime and system failure.

Materials Handler

XPO Logistics
08.2019 - 02.2020
  • Transported inventory items to appropriate locations.
  • Packed items into appropriate containers for shipment.
  • Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
  • Kept storage areas organized, clean, and secure to fully protect company assets.
  • Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
  • Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
  • Expedited order fulfillment by accurately picking, packing, and shipping products to customers.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.

Sales Men

Home Dynamix
09.2015 - 06.2019
  • Developed strong client relationships through consistent communication and exceptional customer service.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
  • Increased sales revenue by identifying potential clients and conducting persuasive product presentations.
  • Provided after-sales support, addressing any issues promptly to ensure ongoing client satisfaction.
  • Collaborated with team members to streamline sales processes, resulting in an efficient workflow.
  • Negotiated prices, terms of sales and service agreements.
  • Presented professional image consistent with company's brand values.
  • Contributed to event marketing, sales and brand promotion.

Education

Science Education

Lycee Tokoin
TOGO
07-2009

Skills

  • LAN and WAN management
  • Network troubleshooting
  • Remote support
  • IP addressing
  • Hardware installation
  • Server maintenance
  • Switches and routers

Timeline

Network Support Specialist

Military
02.2020 - 03.2025

Materials Handler

XPO Logistics
08.2019 - 02.2020

Sales Men

Home Dynamix
09.2015 - 06.2019

Science Education

Lycee Tokoin

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Comlanvi Aglago