Valerie Serna
Sparks
Summary
Seeking professional growth and stability in an organization where skills and values can be effectively utilized to enhance efficiency and productivity. Committed to contributing to the success of the company by leveraging expertise and drive for results. With a proven track record of achieving goals and a strong work ethic, dedicated to making a positive impact and driving continuous improvement. Ready to bring passion for excellence and collaborative approach to help the organization thrive.
Overview
3
3
years of professional experience
Work History
Caregiver
Hearthstone
02.2019 - 09.2019
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
- Carried out day-day-day duties accurately and efficiently
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills both verbal and written. Fluent on Spanish and English.
- Worked well in a team setting, providing support and guidance.
Sales Associate
Home Depot
11.2018 - 02.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Accurately processed returning coin, currency, payment cards, and receipts to customers.
Factory Worker
Geodis/nutisystem
01.2017 - 08.2017
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained a clean and safe workspace by adhering to safety protocols and regularly organizing the factory floor.
- Collaborated with team members to meet daily production quotas, promoting a positive work environment.
- Carefully packaged finished products and prepared for shipment.
- Communicated effectively with supervisors regarding any issues or concerns related to machine functionality or production output.
- Performed quality checks on finished products to identify and address discrepancies.
- Inspected materials before assembly to verify compliance of quality control standards.
- Enhanced product quality through meticulous inspection and identification of defects for corrective action.
Pizza Maker
Little Caesars
08.2016 - 01.2017
- Developed strong time management skills by juggling multiple orders during peak hours without compromising quality of pizza.
- Prepared raw materials for cooking by cutting vegetables and preparing dough.
- Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
- Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
- Maintained a clean and organized workspace for efficient pizza making, ensuring optimal productivity.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Enhanced customer satisfaction by consistently preparing high-quality pizzas according to company standards and customer preferences.
Education
No Degree - Working On It Medical
Truckee Meadows Community College
Reno, NV02.2025
High school -
Hug High school
06.2022
Skills
- Excellent Communication
- Detail-Oriented Approach
- Effective Problem-Solving
- Skilled in Prioritizing Multiple Tasks
- Reliable Team Member
- Effective Team Collaboration
- Effective Time Management
- Commitment to Integrity
Timeline
Caregiver
Hearthstone
02.2019 - 09.2019
Sales Associate
Home Depot
11.2018 - 02.2019
Factory Worker
Geodis/nutisystem
01.2017 - 08.2017
Pizza Maker
Little Caesars
08.2016 - 01.2017
No Degree - Working On It Medical
Truckee Meadows Community College
High school -
Hug High school
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