Summary
Overview
Work History
Education
Skills
Qualification Highlights
Certification
Languages
Work Availability
Timeline
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Concepcion (Cesy) Cruz

Valley Center,CA
Concepcion (Cesy) Cruz

Summary

  • Coordinate appointments and meetings with vendors
  • Approve invoices for payments
  • Maintain calendar for major projects
  • Strong attention to detail
  • Ability to function well in a high-paced and at times, stressful environment
  • Critical thinker and problem solving skills
  • Leader and team player
  • Assign, track and follow up on work orders

Excellent communication and interpersonal skills, with the ability to interact professionally at all levels.


· Strong organizational and time management abilities, with keen attention to detail.20 years Customer service


Ability to handle multiple tasks and prioritize responsibilities effectively.


· Discretion and confidentiality in handling sensitive information.


· Flexibility to adapt to changing priorities and work independently or as part of a team.


Manage calendar, track key contract dates and milestones


Project coordinator

Overview

26
years of professional experience
1
Certification

Work History

PURE PROPERTY MANAGEMENT

PROPERTY MANAGER/REALTOR
10.2014 - Current

Job overview

  • Manage the day-to-day operations in various residential properties and multi-family units
  • Develop strong relationships with owners, tenants, and vendors
  • Maintain property rentals by advertising, filling vacancies, negotiating, enforcing leases, maintaining, and securing premises
  • Secure contracts with tenants by negotiating leases, and collecting security deposits
  • Maintain property by investigating and resolving tenant complaints, enforcing rules of occupancy, inspecting vacant units, and completing repairs and planning renovations
  • Manage property maintenance by contracting for maintenance services and supervising repair contracts
  • Coordinate move-in and move-out dates with tenants and property owners
  • Maintain accurate and up-to-date records of tenant information, lease agreements, and rental payments
  • Respond to prospective tenants' inquiries about available properties, schedule property tours, and follow up with potential tenants
  • Coordinate property tours, screen prospective tenants to determine their suitability for the property, including their credit score, income, and rental history
  • Oversee tenant and vendor insurance certificates.

ARCHANGEL SECURITY INTL

OFFICE MANAGER
11.2009 - 09.2014

Job overview

  • Assist with office coordination
  • Complete entry level bookkeeping & Payroll
  • Assist with marketing and sales
  • Develop and maintain excellent rapport with customers in person or correspondences
  • Organize company events and special events
  • Collect data, analyze, and generate reports
  • Manage calendar, projects, and conferences
  • Provided administrative support to CEO and board directors.

ONE STOP SYSTEMS

INSIDE SALES REPRESENTATIVE
01.2008 - 05.2009

Job overview

  • Generate new and repeat sales by providing product and technical information in a timely manner
  • Determine customer requirements and expectations in order to recommend specific products and solutions
  • Recommend alternate products based on cost, availability or specifications
  • Present price, credit and terms in accordance with standard procedures and customers' profitability profiles
  • Increase sales and average order size by means of cross-selling, up-selling, add-on sales
  • Monitor scheduled shipment dates to ensure timely delivery and expedite as needed
  • Contact customers following sales to ensure ongoing customer satisfaction and resolve any complaint
  • Setup and maintain customer files
  • Manage time effectively, meet personal goals and work effectively with other members of the distribution team
  • Accurately process customer transactions such as orders, quotes or returns
  • Obtain accurate information from vendors relating to shipment dates and expected date of delivery.

EXTREME OPPORTUNITY

OFFICE COORDINATOR
01.2007 - 12.2007

Job overview

  • Assist with office coordination
  • Assist with marketing and sales
  • Develop and maintain excellent rapport with customers in person or via email
  • Respond to email inquiries and requests
  • Maintain accurate contact information on excel spreadsheet
  • Maintain project records accounts in Excel & Access
  • Schedule projects, meetings and luncheons
  • Customer Service Relations
  • Office administration, order office supplies
  • One on one meetings with vendors and clients
  • Provide support to Marketing Director
  • Basics A/P, A/R and Collections
  • Order office supplies as required
  • Request and follow up of office machines maintenance.

MANPOWER

STAFFING SPECIALIST
06.2004 - 01.2007

Job overview

  • Obtain detailed assignment information from customers and utilize it to provide effective customer service
  • Interview and Test applicants using the Predictable Performance System to evaluate their qualifications for assignments
  • Administer the training of temporary employees to upgrade their skills for assignments
  • Fill customer work orders with qualified temporaries
  • Monitor temporary employee attendance and performance using the phone and Quality Performance Program
  • Troubleshoot to resolve the problems or complaints of customers and temporaries
  • Coach and counsel temporaries to ensure quality performance and job satisfaction
  • Implement company award programs to recognize the good performance of temporaries
  • Conduct outside service calls to ensure quality customer service and expand business
  • Make key skill telephone sales calls to acquire new business
  • Recruit temporary employees to form a pool of applicants for high demand skill areas.

ADECCO TECHNICAL

ADMINISTRATIVE ASSISTANT
12.1997 - 01.2003

Job overview

  • Incoming calls, weekly payroll, employee enrollment
  • Account Receivables, Account Payables, & Collections of delinquent accounts
  • Excel spreadsheets, review contracts
  • Microsoft Word document preparations
  • Client billing utilizing in-house software
  • Various office duties such as open and close office, maintained and updated office inventory
  • Data entry in Microsoft Word, Excel, and ACT
  • Under direct supervision of Branch Manager and Area Manager.

Education

Jane Addams Vocational High School
The Bronx, NY

Diploma
06.1989

University Overview

Skills

  • Microsoft Excel, Word, PowerPoint
  • Google Sheets, Docs, Drive
  • AppFolio
  • Ring Central
  • ZInspector
  • Meld
  • Tenant Turner
  • DocuSign
  • Experience with remote work tools; Slack, Teams, and Google Meet

Qualification Highlights

Qualification Highlights
  • Punctual and detailed oriented individual with extensive experience in business relations, sales, marketing, and team support
  • Consistently given an extraordinary amount of responsibility due to my ability to complete important tasks on time, to specifications, and with minimal supervision
  • Excellent multi-tasking abilities with an easy-going demeanor
  • High attention to detail, problem-solving, and strong organization skills with the ability to multi-task
  • Self-started, self-motivated, able to work independently, able to make decisions independently.
  • Experienced and fully equipped to work remotely and/or hybrid.

Certification

Licensed Real estate agent

Languages

Spanish
Native or Bilingual
Availability
See my work availability
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Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

PROPERTY MANAGER/REALTOR
PURE PROPERTY MANAGEMENT
10.2014 - Current
OFFICE MANAGER
ARCHANGEL SECURITY INTL
11.2009 - 09.2014
INSIDE SALES REPRESENTATIVE
ONE STOP SYSTEMS
01.2008 - 05.2009
OFFICE COORDINATOR
EXTREME OPPORTUNITY
01.2007 - 12.2007
STAFFING SPECIALIST
MANPOWER
06.2004 - 01.2007
ADMINISTRATIVE ASSISTANT
ADECCO TECHNICAL
12.1997 - 01.2003
Jane Addams Vocational High School
Diploma
Concepcion (Cesy) Cruz