Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
SalesAssociate

Conception Ordunez

Las Vegas,NV

Summary

Experienced sales associate specializing in customer service and cash management at Brad's Toys & Collectables. Recognized for reliability and ability to multitask in a dynamic setting while fostering a positive customer experience. Detail-oriented with a strong commitment to operational excellence and effective communication. Aiming to leverage customer service background in a front office role to drive facility success.

Personable and highly efficient with deep understanding of customer service and property management principles, paired with strong communication and organizational skills. Knowledge of tenant relations and property leasing software, combined with ability to effectively manage lease agreements and maintain tenant satisfaction. Dedicated to creating positive living experiences and driving occupancy rates.

Overview

1
1
year of professional experience

Work History

FRONT OFFICE LEASING AGENT

ACE Self-Storage
02.2025 - Current
  • Build and maintain strong customer relationships. Maximize sales objectives through unit rentals, unit insurance, and moving supplies. Perform daily site safety inspections, including lock checks. Address and resolve customer concerns related to billing. Make calls to customers who get behind and encourage prompt payments and follow up on delinquent payments.
  • Handle cash transactions, balance receipts, process customer payments, and complete daily bank deposits along with weekly visits to Post Office. Showing potential customers different size storage units, finding the best size to fit their needs, then going through the process of leasing them the unit using our storage software.

SALES ASSOCIATE

Brad's Toys & Collectables
12.2024 - Current
  • Greet customers warmly and offer assistance. Help customers find and select products. Keep store neat and organized. Escort customers to product racks and shelves to assist with finding merchandise. Operate cash register and POS to process sales transactions and handle payments.

FRONT DESK RECEPTIONIST

Village East Cleaners Inc.
11.2024 - 12.2024
  • Greeted and welcomed visitors in a professional manner while managing multiple tasks simultaneously. Processed payments received from customers via cash or credit card transactions accurately and efficiently.

Education

Bookkeeping

CSN- College of Southern Nevada
Las Vegas, NV

Skills

  • Teamwork and collaboration
    Customer service excellence
    Cash handling and transaction
    Multi-tasking skills
    Reliability and punctuality
    Inventory management
    Lease preparation and agreements
    Telephone and email etiquette
    Property leasing and tours

Accomplishments

    Commissioned Nevada Notary Public

Timeline

FRONT OFFICE LEASING AGENT

ACE Self-Storage
02.2025 - Current

SALES ASSOCIATE

Brad's Toys & Collectables
12.2024 - Current

FRONT DESK RECEPTIONIST

Village East Cleaners Inc.
11.2024 - 12.2024

Bookkeeping

CSN- College of Southern Nevada

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Conception Ordunez