Summary
Overview
Work History
Education
Skills
Volunteering
Languages
Timeline
Generic

Concetta Franchetti

Norwich

Summary

Dynamic Therapeutic Recreation Supervisor with a proven track record at Pendleton Health and Rehabilitation Center, excelling in program development and volunteer management. Successfully implemented engaging recreational initiatives that enhanced resident participation and satisfaction. Adept at team leadership and compliance oversight, fostering a vibrant community through innovative activities and effective communication.

Overview

43
43
years of professional experience

Work History

Therapeutic Recreation Supervisor and Volunteer Coordinator

Pendleton Health and Rehabilitation Center
Mystic
11.1990 - 07.2025
  • Developed and implemented sub-acute rehabilitation programs for both short-term and long-term residents that met diverse residents' interests and needs.
  • Maintained accurate records of attendance at all recreation events and activities.
  • Developed assessment plans, quality management initiatives, and volunteer programs.
  • Served as an advisor for the Patient-Resident Council within the state program, and ensured compliance with local, state, and federal laws related to recreation programming.
  • Organized staff scheduling to ensure adequate coverage of recreational activities.
  • Participated on Staff Recognition and Marketing Committees to promote recreation services.
  • Oversaw entire facility operations as Weekend Manager, supervising staff monthly.
  • Coordinated transportation for outings and events to ensure resident participation.
  • Collaborated with healthcare teams to integrate therapy into recreational programs.
  • Monitored inventory of supplies and materials for recreational activities and events.
  • Managed volunteer schedules and assignments to support recreation initiatives effectively.
  • Participated in games and recreational activities which encouraged individuals and staff to join in.
  • Helped recruit, hire and train department employees.
  • Assigned work to team members and evaluated performance against standards.
  • Coordinated special events such as holiday parties, sports tournaments, and outdoor activities.
  • Responded promptly to complaints from patrons regarding their experience with a particular activity or facility.
  • Created a mentor program for students pursuing careers in Health and Recreation.

Spanish Teacher

Saint Patrick’s Cathedral School
Norwich
09.1999 - 09.1999
  • Taught Spanish to grades 1-8.

Fitness Instructor

City of Norwich Department of Parks and Recreation
Norwich
05.1982 - 08.1992
  • Led fitness classes for diverse groups in community parks.
  • Developed and implemented engaging workout routines for various skill levels.

Therapeutic Recreation Director

Jefferson House Adult Day Care Center
East Hartford
01.1986 - 12.1990
  • Developed engaging recreational programs for diverse adult participants.
  • Coordinated daily activities to enhance social interaction and enjoyment.

Recreation Director

New London Convalescent Home
Waterford
01.1984 - 12.1986
  • Developed engaging recreational programs for residents at a senior living community.
  • Coordinated daily activities to enhance social interaction among residents.

Education

B.S. - Health Education, Gerontology

Rhode Island College
Providence, RI
01.1982

Skills

  • Program development
  • Activity coordination
  • Compliance oversight
  • Record maintenance
  • Volunteer management
  • Event planning
  • Conflict resolution
  • Effective communication
  • Team leadership
  • Motivational techniques
  • Program implementation
  • Staff supervision
  • Recreational activities
  • Conflict mediation
  • Student oversight
  • Adaptive programming
  • Customer service skills
  • Schedule management
  • Age-appropriate activities
  • Recreation programming

Volunteering

Volunteer Alumni Board Member, Norwich Free Academy

Languages

Spanish
Professional
Italian
Professional

Timeline

Spanish Teacher

Saint Patrick’s Cathedral School
09.1999 - 09.1999

Therapeutic Recreation Supervisor and Volunteer Coordinator

Pendleton Health and Rehabilitation Center
11.1990 - 07.2025

Therapeutic Recreation Director

Jefferson House Adult Day Care Center
01.1986 - 12.1990

Recreation Director

New London Convalescent Home
01.1984 - 12.1986

Fitness Instructor

City of Norwich Department of Parks and Recreation
05.1982 - 08.1992

B.S. - Health Education, Gerontology

Rhode Island College