Summary
Overview
Work History
Education
Skills
Computer Skills
Timeline
Generic

Concetta V. Cirigliano

Kinnelon,NJ

Summary

Skilled and experienced trainer accomplished in presenting and supervising training programs in both the aviation and real estate industry. Well-versed in developing courses for new topics and adjusting existing classes to meet changing demands. Hardworking and disciplined leader with advanced organizational abilities and years of experience working with the federal and state agencies in compliance with regulations and management of documents and facilities.

Overview

44
44
years of professional experience

Work History

Broker Associate/Senior Pre-licensing Instructor

Weichert Realtors
Morris Plains, NJ
07.2019 - Current
  • Pre-licensing Instructor for NJ and PA Sales Associate License
  • Continuing education instructor
  • Assist with the compilation of documents required for record keeping
  • Assist prospective licensees in course selection
  • Evaluate course programs
  • Guide home buyers and sellers through sales and purchase of properties.
  • Promote property sales through advertisements, open houses and multiple listing services.
  • Negotiate contracts and coordinate with lenders, attorneys and inspectors.
  • Serve on realtor advisory board.

Principal

Plane Promotions
Kinnelon, NJ
01.2006 - Current
  • Specialize in selling promotional items to corporate flight departments and charter companies.
  • Create personalized email campaigns, newsletters and upkeep databases for clients.
  • Prepare sales, marketing and promotional campaigns.

Trainer

Garden State MLS
Parsippany, NJ
01.2017 - 06.2021
  • Train new and experienced agents on the use of Garden State Multiple Listing software.  Teach introductory to intermediate classes.

Real Estate Broker/Sales Associate/Instructor

Terrie O'Connor Realtors
Kinnelon, NJ
01.2013 - 07.2019
  • Guide home buyers and sellers through sales and purchase of properties.
  • Promote property sales through advertisements, open houses and multiple listing services.
  • Negotiate contracts and coordinate with lenders, attorneys and inspectors.
  • Serve on realtor advisory board.
  • Taught Pre-licensing classes for sales associate license

Director of Marketing

Meridian Air Charter
Teterboro, NJ
01.1997 - 01.2006
  • Managed a name change for two companies.  Facilitated the creation of a new logo, website, marketing materials and signage. 
  • Created the company website and updated utilizing a content management system.
  • Planned trade shows including booth design and purchasing, pre-show mailers, staff training, reservations, staffing, giveaway items, promotions and follow up.
  • Wrote press releases and created marketing brochures and materials.
  • Supervised monthly mailing program, email campaigns, wrote and published company newsletters for customers, prospects and employees.
  • Planned company events such as new product introductions, anniversary celebrations, and open houses.
  • Prepared and presented proposals for management contracts.
  • Negotiated management and charter contracts.
  • Fleet grew from four to seven aircraft.
  • Managed outside sales representative.
  • Network Administrator.
  • Handled computer problems and coordinated repairs with external computer vendor.
  • Planned and oversaw installation of network in new building.
  • Selected new computer programs and trained employees on new software packages.




Charter Manager

Meridian Air Charter
Teterboro, NJ
01.1996 - 01.1997
  • Oversaw a staff of three schedulers and a dispatcher.
  • Quoted and booked trips and met with clients. Negotiated charter agreements.
  • Developed and implemented evaluation plans to measure program performance.
  • Created surveys and administered them to assess the effectiveness of programs.
  • Identified areas for improvement in existing programs based on evaluation results.

Marketing Coordinator

Meridian Air Charter
Teterboro, NJ
01.1994 - 01.1996
  • Created sales reports, tracking systems and quote reports to increase sales.
  • Assigned customer accounts to sales representatives and assisted in building relationships.

Dispatcher/Charter Sales

American Cyanamid
Teterboro, NJ
01.1993 - 01.1994
  • Handled scheduling and dispatching for three international aircraft.
  • Quoted and scheduled charters on company aircraft when not in use by the company.
  • Prospected and developed new customers.
  • Handled customer billing and management reports.

Office Manager

King Chapman Broussard & Gallagher
New York, NY
01.1989 - 01.1993
  • Managed two offices with seven consultants and twelve administrators in New York and New Jersey.
  • Prepared extensive reports.
  • Network administrator.
  • Set up training and outplacement centers throughout the US. Assisted with the set up and closing of multiple outplacement centers to meet the requirements of clients of the outplacement center.
  • Supervised staff members, organized schedules and delegated tasks.

English Teacher

The American School of English
Turin, Italy
01.1986 - 01.1989
  • Traveled extensively throughout Europe, Africa, Middle East and South America while teaching English in Italy.

Flight School and FBO Manager

General Aviation Company
Teterboro, NJ
01.1985 - 01.1986
  • Managed flight school with fourteen aircraft and ten flight instructors.
  • Taught rotational ground school.
  • Created evaluation tools for assessing the effectiveness of training initiatives.
  • Assisted instructors to deliver content in an effective manner.
  • Selected and evaluated training programs.

Customer Service Manager/Charter Sales

Beechcraft East
Teterboro, NJ
01.1980 - 01.1985
  • Quoted, booked and billed charter flights.
  • Managed customer service.
  • Set up and ran the Aero Club.
  • Ferried aircraft.

Education

PA Pre-licensing Instructor

Weichert
Morris Plains, NJ
03-2023

NJ Pre-licensing Instructor

Terrie O'Connor
05-2018

Real Estate Broker's License

Terrie O'Connor Real Estate School
2016

Certified Tax Preparer

Liberty Tax Training
2015

Licensed Real Estate Professional

Terrie O'Connor Real Estate School
2014

AFSP Tax Preparer

HR Block Tax Training
2012

Commercial Pilots License and Certified Flight and Ground Instructor

Beechcraft East
1985

Business Classes

Bergen Community College
1982

Skills

  • Sales
  • Sales management
  • Marketing
  • Office management and facilities management
  • Contracts
  • Negotiation
  • Excellent communication skills
  • Project management
  • Meeting and event planning
  • Customer Service
  • Software selection and training
  • Management
  • Course design
  • Training

Computer Skills

Microsoft Word, Excel, Outlook, Powerpoint, Access, Salesforce.com, ACT, Adobe PDF Editor, and Dotloop

Timeline

Broker Associate/Senior Pre-licensing Instructor

Weichert Realtors
07.2019 - Current

Trainer

Garden State MLS
01.2017 - 06.2021

Real Estate Broker/Sales Associate/Instructor

Terrie O'Connor Realtors
01.2013 - 07.2019

Principal

Plane Promotions
01.2006 - Current

Director of Marketing

Meridian Air Charter
01.1997 - 01.2006

Charter Manager

Meridian Air Charter
01.1996 - 01.1997

Marketing Coordinator

Meridian Air Charter
01.1994 - 01.1996

Dispatcher/Charter Sales

American Cyanamid
01.1993 - 01.1994

Office Manager

King Chapman Broussard & Gallagher
01.1989 - 01.1993

English Teacher

The American School of English
01.1986 - 01.1989

Flight School and FBO Manager

General Aviation Company
01.1985 - 01.1986

Customer Service Manager/Charter Sales

Beechcraft East
01.1980 - 01.1985

PA Pre-licensing Instructor

Weichert

NJ Pre-licensing Instructor

Terrie O'Connor

Real Estate Broker's License

Terrie O'Connor Real Estate School

Certified Tax Preparer

Liberty Tax Training

Licensed Real Estate Professional

Terrie O'Connor Real Estate School

AFSP Tax Preparer

HR Block Tax Training

Commercial Pilots License and Certified Flight and Ground Instructor

Beechcraft East

Business Classes

Bergen Community College

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Concetta V. Cirigliano