Con'Chetta Ringstaff-Hawthorne
Lithonia,Georgia
Summary
An experienced professional, ambitious, and results-oriented Assistant Manager with strong extensive work ethics, with experience in office administration and professionalism along with a proven ability to manage cross-functional teams. Given my outgoing, extra friendly, and people-oriented personality, I connect well with diverse groups and individuals. Highly-motivated employee with desire to take on new challenges. I am also very well-organized and possess solid communication skills that aid my ability to efficiently support upper management.
Overview
15
15
years of professional experience
Work History
Fashion Expert/Personal Assistant
White and Company Atelier
Atlanta, GA
01.2024 - Current
- Greeted clients in a professional manner and provided assistance with inquiries.
- Maintained knowledge on current trends in bridal fashion and styles.
- Provided personal support to the executive, including errand running and personal shopping.
- Scheduled and confirmed appointments for prospective brides who wished to view collections or try on dresses. preventing scheduling conflicts and optimizing time management.
- Managed office supplies inventory and placed orders when necessary.
- Conducted research on various topics to assist in decision making also, assisted in planning and coordinating events, from small meetings to large gatherings.
Bridal Fashion Expert
Laine London
Chamblee , GA
08.2023 - 12.2023
- Conducted consultations with potential clients to discuss budget, style preferences, color schemes, and other related topics.
- Assisted bride in picking out perfect dress, groom's tuxedo and bridal party fashions.
- Provided guidance on etiquette questions regarding weddings or special events.
- Advised clients on fabrics, styles and trends in order to meet their needs.
Assistant Manager
Anya Bridal
Atlanta, GA
04.2020 - 08.2023
- Managed day-to-day operations of a retail store, leading a team of 10-15 employees
- Developed and implemented systems to increase efficiency
- Assisted in the development of marketing strategies to drive sales
- Developed and maintained relationships with vendors and suppliers
- Responded to customer inquiries and resolved customer complaints
- Coordinated store promotions and special events
- Increased customer satisfaction by providing excellent service.
Master Bridal Stylist / Front Desk Lead
David's Bridal
Montgomery, AL
01.2011 - 04.2020
- Delivered exceptional customer service by addressing brides' concerns, demonstrating empathy in a fast-paced retail environment
- Developed and maintained positive relationships with bridal clientele to ensure customer loyalty and trust through excellent communication and problem-solving skills
- Helped in training new bridal stylists and provided team leadership
- Bridal show representative assisted in bridal shows and special events, helped organize the presentation of bridal gowns and accessories
- Styled and accessorized looks for brides and bridal parties
- Advised brides on the latest trends and styles for their particular body type and needs.
Front Of House Manager
The Egg I
Montgomery, AL
01.2009 - 10.2014
- Delivered excellent customer service to customers in a fast-paced dining environment
- Managed the daily operations of a busy restaurant, ensuring customer satisfaction and upholding high standards of service
- Oversaw employees, including hiring, training, scheduling, and performance management
- Developed and implemented customer service policies and procedures to promote a positive dining experience
- Implemented customer service training for front of house staff.
Education
High School Diploma -
Sidney Lanier
05-1995
Skills
- Office Administration
- Attention to Detail
- Performance Management
- Customer Service
- Supervisory Skills
- Organizational Skills
- Leadership
- Event Planning
- Professionalism
- Decision Making
- Creative Thinking
- Time Management
- Team Building
- Coaching
- Problem Solving
- Social Media
Timeline
Fashion Expert/Personal Assistant
White and Company Atelier
01.2024 - Current
Bridal Fashion Expert
Laine London
08.2023 - 12.2023
Assistant Manager
Anya Bridal
04.2020 - 08.2023
Master Bridal Stylist / Front Desk Lead
David's Bridal
01.2011 - 04.2020
Front Of House Manager
The Egg I
01.2009 - 10.2014
High School Diploma -
Sidney Lanier
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