Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Conchita Sinecio

Omaha,NE

Summary

Dynamic bilingual professional with a proven track record at Creighton University School of Dentistry, excelling in patient coordination and customer service. Recognized for exceptional multitasking abilities and reliability, ensuring seamless clinic operations and patient satisfaction. Adept at managing diverse teams while fostering a collaborative environment, delivering outstanding care and support.

Overview

16
16
years of professional experience

Work History

Bilingual Patient Care Coordinator

Creighton University School of Dentistry
Omaha, NE
07.2024 - Current

• Primary contact for scheduling patient appointments for pre-doctoral dental students in the clinic setting.

• Responsible for Patient admissions and patient assignments, and reassignment of patient referrals.

• Schedule all appointments with assigned students according to requirements.

• Responsible for students day to day flow within each clinic session.

• Running various reports to make sure clinic is running smoothly each session.

• Responsible for managing 75 students making sure they are keeping their schedules full at all times, help with PMA meetings, transfers to their mentees, making sure their patient families are getting the care needed and so that students are not feeling overwhelmed and patients are getting the care needed.

• Making sure each patient has a scheduled appointment and all questions regarding there care are answered before they leave the building.

Bilingual Customer Service Representative

13th Street Jewelry & Loan
Omaha, NE
06.2010 - 04.2024
  • Responsible for making sure store was running smoothly on a daily basis.
  • Provided customer service in store as well as to online customers as we sold on different platforms.
  • Making sure items were getting shipped out on a timely matter.
  • Answering emails for customers and providers.
  • Making sure if we had any issues they were getting addressed right away so our day to day can run smoothly.
  • In charge of inventory and logs books for the ATF. They had to be with no margin of error as we were accounted for each and every single item and they can show up randomly.

Education

High School Diploma -

Omaha South High School
Omaha, NE
05.1994

Skills

    Bilingual ( fluent in English and Spanish)

    Great customer service skills

    Microsoft word, excel, outlook, teams

    Fast learner, self starter

    Great multi-tasker

    Very realible

Languages

Spanish
Native or Bilingual

Timeline

Bilingual Patient Care Coordinator

Creighton University School of Dentistry
07.2024 - Current

Bilingual Customer Service Representative

13th Street Jewelry & Loan
06.2010 - 04.2024

High School Diploma -

Omaha South High School
Conchita Sinecio