
Dynamic bilingual professional with a proven track record at Creighton University School of Dentistry, excelling in patient coordination and customer service. Recognized for exceptional multitasking abilities and reliability, ensuring seamless clinic operations and patient satisfaction. Adept at managing diverse teams while fostering a collaborative environment, delivering outstanding care and support.
• Primary contact for scheduling patient appointments for pre-doctoral dental students in the clinic setting.
• Responsible for Patient admissions and patient assignments, and reassignment of patient referrals.
• Schedule all appointments with assigned students according to requirements.
• Responsible for students day to day flow within each clinic session.
• Running various reports to make sure clinic is running smoothly each session.
• Responsible for managing 75 students making sure they are keeping their schedules full at all times, help with PMA meetings, transfers to their mentees, making sure their patient families are getting the care needed and so that students are not feeling overwhelmed and patients are getting the care needed.
• Making sure each patient has a scheduled appointment and all questions regarding there care are answered before they leave the building.
Bilingual ( fluent in English and Spanish)
Great customer service skills
Microsoft word, excel, outlook, teams
Fast learner, self starter
Great multi-tasker
Very realible