Larry Tran
KPOT Korean BBQ-Hot Pot
Tomball,TX
1
Language
5
years of professional experience
Dynamic server with a proven track record in exceptional customer service and guest engagement. Skilled in cash handling and efficiently managing high-volume dining environments.
Work History
Server
1 Year 1 Month- Resolved customer complaints swiftly, ensuring repeat business and positive reviews.
- Implemented feedback mechanisms to improve service quality and enhance guest experiences.
- Coordinated special events and large group reservations to optimize dining operations.
- Assisted in inventory management by tracking stock levels and placing supply orders.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Server
4 Years 3 Months- Provided exceptional customer service in fast-paced dining environment.
- Managed multiple tables efficiently while maintaining high levels of guest satisfaction.
- Collaborated with kitchen staff to ensure timely food delivery and accuracy of orders.
- Trained new team members on menu items, service standards, and operational procedures.
Education
BBA - Accounting And Finance
- Dean's List [Semester and Year]
Skills
Hospitality expertise
Customer satisfaction
Customer service
Guest engagement
Uniform compliance
Safe food handling
Inventory management
High volume dining
Cash handling
Service prioritization
Strong work ethic
Professional appearance
Languages
Vietnamese
Native or Bilingual
Timeline
Server
KPOT Korean BBQ-Hot Pot
07.2025 - CurrentRead More
Server
Haidilao Hotpot
03.2021 - 06.2025Read More
Lone Star College
BBA from Accounting And Finance
Read More