Overview
Work History
Education
Skills
Timeline
Generic

Conner Battreall

Overview

2027
2027
years of professional experience

Work History

Account Manager

InXpress
Jacksonville
2017 - Current
  • Managed client accounts to enhance satisfaction and improve retention rates.
  • Provided customized solutions aligned with client business objectives.
  • Resolved client issues through proactive communication strategies.
  • Served as primary contact for all client concerns and needs.
  • Coordinated logistics and shipping solutions to meet specific client needs.
  • Collaborated with cross-functional teams to optimize service delivery.
  • Analyzed market trends to discover new opportunities for clients.

Franchise Owner

fit20 USA
Jacksonville
2020 - 2025
  • Oversaw daily operations of fitness franchise, enhancing service delivery and client satisfaction.
  • Developed targeted marketing strategies that increased client acquisition and service awareness.
  • Facilitated community engagement events to enhance local brand awareness.
  • Established partnerships with local organizations, strengthening community ties and brand recognition.
  • Trained and mentored staff on customer service protocols and fitness programs.
  • Recruited and managed a skilled team to deliver exceptional customer service.
  • Addressed day-to-day business issues to maintain successful operations.
  • Maintained financial records, including income statements, balance sheets, and budget reports.

Customer Service Office Staff

Publix
Jacksonville
2011 - 2017
  • Resolved customer complaints promptly and professionally, leading to increased customer satisfaction.
  • Assisted customers with inquiries and provided detailed product information.
  • Processed transactions accurately at the register, ensuring efficient customer service.
  • Processed payments using cash registers and point-of-sale systems efficiently.
  • Trained new staff on customer service protocols, ensuring consistent service quality across all shifts.
  • Collaborated with team members to streamline operations, resulting in improved workflow efficiency.
  • Maintained cleanliness and organization in store areas to promote a welcoming environment.
  • Performed daily opening and closing procedures according to established guidelines.

Education

BBA - Business Management & Human Resource Management

University of North Florida
Jacksonville, FL
12-2019

Skills

  • Client relationship management
  • Customer service
  • Issue resolution
  • Cross-functional collaboration
  • Operational efficiency
  • Team leadership
  • Team collaboration
  • Multitask management
  • Communication strategies

Timeline

Account Manager

InXpress
2017 - Current

Franchise Owner

fit20 USA
2020 - 2025

Customer Service Office Staff

Publix
2011 - 2017

BBA - Business Management & Human Resource Management

University of North Florida
Conner Battreall