Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Server/Food Runner
Soho house Nashville
Nashville, TN
06.2022 - Current
Greeted guests and provided menus.
Provided excellent customer service to ensure satisfaction.
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Took orders from customers accurately and in a timely manner.
Checked food before serving it to customers.
Delivered food orders promptly and courteously.
Monitored dining room for cleanliness and proper set-up at all times.
Responded efficiently to guest inquiries and complaints in a professional manner.
Shop Manager/Inventory Specialist
Brentwood Auto Brokers
Mount Juliet, TN
10.2019 - 07.2022
Directed and supervised team of 15 employees in daily operations.
Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
Performed monthly inventory checks to ensure sufficient stock levels for all products.
Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
Monitored employee productivity levels on a regular basis to identify areas of improvement.
Managed car detailing team, delegating tasks and ensuring completion of all detailing operations.
Monitored inventory levels for car detailing supplies and equipment, placing orders as needed.
Ensured proper use of chemicals, cleaning solutions and other materials in accordance with safety regulations.
Led team meetings to motivate staff and enhance overall productivity.
Managed daily financial transactions, ensuring accurate record-keeping.
Analyzed sales data to identify trends and adjust inventory.
Oversaw the intake and reconditioning of 140 vehicles monthly, ensuring each was frontline ready through all channels.
Oversaw key functions of a $45M+ revenue dealership with over $9M in inventory.
Shop Supervisor/detailer
Luxe Detailing Artists
Mount Juliet, TN
02.2021 - 08.2021
Oversaw daily operations, ensuring that all tasks were completed accurately and on time.
Developed strong team dynamics, fostering a positive work environment for all staff members.
Mentored and trained new employees to ensure consistent service standards across the team.
Maintained a clean and organized shop floor, promoting an inviting atmosphere for customers.
Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
Enhanced customer satisfaction by ensuring prompt resolution of complaints and inquiries.
Delivered exceptional customer service, ensuring repeat business and client loyalty.