Summary
Overview
Work History
Education
Skills
Timeline
Generic

Conner Boyd

Georgetown

Summary

Skilled Team Leader with experience in supervising, training, and motivating teams. Strengths include project management, conflict resolution, and effective communication skills. Have contributed to past roles by improving team performance and enhancing workflow efficiency.

Overview

3
3
years of professional experience

Work History

Team Leader

Chick-fil-A
Georgetown
09.2022 - 05.2024
  • Led team in daily operations and ensured efficient workflow.
  • Trained new employees on customer service and operational procedures.
  • Coordinated schedules to optimize staff coverage during peak hours.
  • Monitored food safety standards and maintained cleanliness in the kitchen.
  • Assisted in implementing promotional strategies to enhance customer engagement.
  • Delegated daily tasks to team members to optimize group productivity.
  • Participated in regular meetings with senior leadership to provide updates on team progress.
  • Resolved customer complaints in an effective manner while maintaining a high level of customer service.
  • Developed strategies for problem solving and conflict resolution among team members.
  • Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
  • Created training materials and conducted group trainings on new processes or procedures.
  • Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.

Soapy Falls

Kwik Kar Of Georgetown
Georgetown
10.2021 - 03.2022
  • Completed day-to-day duties accurately and efficiently.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Prioritized and organized tasks to efficiently accomplish service goals.

Education

High School Diploma -

Georgetown High School
Georgetown, TX
05-2024

Skills

  • Team leadership
  • Customer service
  • Employee training
  • Workflow optimization
  • Problem resolution
  • Teamwork and collaboration

Timeline

Team Leader

Chick-fil-A
09.2022 - 05.2024

Soapy Falls

Kwik Kar Of Georgetown
10.2021 - 03.2022

High School Diploma -

Georgetown High School