Conner Davis
Saluda,NC
Summary
I have honed skills in management, payment processing and upselling. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
7
7
years of professional experience
Work History
Server/Host/Expo
The Purple Onion
08.2019 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
Bartender
McGourty's Irish Pub
01.2017 - 03.2020
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Streamlined inventory management, accurately tracking stock levels to minimize waste and control costs.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Education
Baldwin County High School
Bay Minette, AL04.2014
Skills
- Table Bussing
- Guest Engagement
- Item Promotion
- High-Volume Dining
- Dependable and Responsible
- Organization
References
Risa Konig (General Manager of THe Purple Onion)828-808-0031
Kristen Mode (Owner of Earthly MInds Gallery)570 856-3838
Hayley Land (Owner of the Wakey Monkey Coffee Shop)828-722-4694
Timeline
Server/Host/Expo
The Purple Onion
08.2019 - Current
Bartender
McGourty's Irish Pub
01.2017 - 03.2020
Baldwin County High School
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