Conner Hinsch
Eugene,OR
Summary
IT professional with a decade of experience in customer service and operations management, skilled in communication, problem-solving, and leadership. Proven track record in implementing innovative processes and managing complex projects. Adept at evaluating performance and enhancing team productivity. Ready to contribute to a dynamic IT team with a passion for learning and adaptability.
Overview
6
6
years of professional experience
Work History
Manager
Hobby Lobby
Springfield, OR
09.2025 - Current
- Managed frame shop operations, ensuring efficient merchandise ordering and timely deliveries.
- Trained new employees on company policies and customer service standards.
- Ensured visual merchandising met company guidelines and standards.
- Coordinated promotional displays to enhance product visibility in store.
- Collaborated with upper management on strategic planning initiatives.
Front of House Manager
Kennedy's Steakhouse
Eugene, OR
01.2024 - 01.2025
- Trained and supervised staff to ensure exceptional customer service standards.
- Developed and implemented training programs for new hires in service protocols.
- Directed front of house operations to deliver positive guest experiences through friendly service and attention to guest needs.
- Managed daily front of house operations for high-volume dining environment.
Manager
The Brickyard
Chandler, AZ
01.2020 - 01.2023
- Created and modified complex systems in Excel that were used company wide on a daily basis.
- Performed weekly inventory management, supplier communication, and record keeping alongside our co-op restaurant.
- Worked with suppliers to host events, created seasonal menus, and developed event based pairing menus alongside our chefs.
- Led a team of 12, developing SOPs, hosting meetings, scheduling, and offering guidance to maintain high standards of performance.
Bartender
The White Rabbit
Gilbert, AZ
01.2020 - 01.2021
- Displayed ability to handle heavy workload and work efficiently with a team in a craft cocktail setting
- Ability to listen to guest desires and create custom cocktails.
Education
Comp Tia + Certification
High School Diploma -
Chandler High School
Chandler, AZSome College (No Degree) - General Studies
Maricopa Community Colleges, Mesa Community College
Mesa, AZSkills
- CompTIA A certification
- Microsoft Office proficiency
- Hardware assembly and troubleshooting
- Software installation and configuration
- Aloha POS expertise
- Scheduling and planning
- Training development
Languages
Spanish
Limited
Timeline
Manager
Hobby Lobby
09.2025 - Current
Front of House Manager
Kennedy's Steakhouse
01.2024 - 01.2025
Manager
The Brickyard
01.2020 - 01.2023
Bartender
The White Rabbit
01.2020 - 01.2021
Comp Tia + Certification
High School Diploma -
Chandler High School
Some College (No Degree) - General Studies
Maricopa Community Colleges, Mesa Community College