Conner Humphrey
Alexandria,KY
Summary
Detail-oriented automotive professional who supports vehicle performance through accurate diagnostics, engine repair, and factory procedure compliance. Brings experience with warranty repairs, short and long block replacement, repair order documentation, and service communication, along with a background in leading teams and resolving customer concerns.
Overview
5
5
years of professional experience
Work History
Automotive Technician
Kerry Hyundai - Alexandria
Alexandria, KY
02.2024 - Current
- Inspected engines, brakes, suspension, and electrical systems in Kerry Hyundai service bays.
- Repaired faulty components following factory repair procedures and dealership standards.
- Completed warranty repairs and documented work on repair orders accurately.
- Communicated repair findings and parts needs with service advisors and team members.
- Performed drive ability tests on vehicles after repairs were completed.
- Replaced short/long block engine assemblies per HYUNDAI TSBs and warranty.
- Diagnose cars efficiently and accurately
- COMMUNICATE with advisors AND customers to maintain correct information about specific complaints.
Lube Technician
Take 5 Oil Change
alexandria, KY
12.2023 - 02.2024
- Performed oil changes and fluid checks in Take 5 service bays.
- Checked tire pressure and topped off essential fluids during service.
- Inspected customer vehicles for belts, filters, tires, and visible leaks.
- Replaced oil filters and drain plugs following Take 5 procedures.
Manager
Little Ceasars
Alexandria, KY
09.2021 - 09.2023
- Supervised, motivated, evaluated and coached employees
- Responded to and effectively resolved customer complaints in a timely manner to ensure satisfaction
- Managed associates timecards
- Managed team of 6 associates
- Served as a mentor for new and experienced associates
- Maintained, organized and cleaned equipment within restaurant
Education
High School Diploma -
Campbell County High School
Alexandria, KY01-2023
ASE Certifications/degree - AUTOMOTIVE TECHNOLOGY
Gateway Community And Technical College
KENTUCKY10-2026
Skills
- Organization Customer Service Training and Development Time Management
- Rebuilding engines
- Vehicle diagnostics
- Electrical systems
- Warranty documentation
- Service communication
- Customer service
- Engine repair
- Hybrid systems
- Automatic transmissions
- Drivetrain repair
- Troubleshooting skills
Timeline
Automotive Technician
Kerry Hyundai - Alexandria
02.2024 - Current
Lube Technician
Take 5 Oil Change
12.2023 - 02.2024
Manager
Little Ceasars
09.2021 - 09.2023
High School Diploma -
Campbell County High School
ASE Certifications/degree - AUTOMOTIVE TECHNOLOGY
Gateway Community And Technical College