Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills.
Overview
13
13
years of professional experience
Work History
Field Tech
Comtech Systems Of Louisiana
10.2022 - Current
Enhanced customer satisfaction by providing efficient and timely technical support for various issues.
Improved system performance by conducting regular maintenance and troubleshooting of equipment in the field.
Supported team members in addressing challenging technical issues, sharing expertise and knowledge when needed.
Non Con Orderfiller
Wal-Mart Supply Chain
05.2021 - Current
Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.
Checked inventory and selected products from specific locations based upon availability.
Kept work areas neat, clean and free from debris.
Consistently stay at or above production metrics every month
Field Service Technician
Goodman Networks
07.2017 - 04.2020
Managed on-site and off-site installation, repair, maintenance and test tasks
Installed new equipment and explained operation and routine maintenance protocols to customers.
Operated hand tools and power equipment according to company safety procedures.
Discussed and recommended service options with customers and explained costs involved.
Slot Technician
Evangeline Downs Racetrack Casino
10.2014 - 07.2017
Explained game instructions and rules to customers.
Performed preventive maintenance on slots every shift.
Conducted routine inspections to verify compliance with gaming control.
Monitored customers and searched for violations of gaming regulations and casino policies.
Associate
Wal-Mart
08.2013 - 10.2013
Greeted customers and helped with product questions, selections and purchases.
Worked varied hours, days, nights and weekends as business needs dictate.
School Custodian
Park Vista Elem
06.2011 - 07.2011
Completed routine floor stripping, sealing and finishing.
Kept building spaces premises clean inside and outside.