Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostic skills.
Overview
11
11
years of professional experience
Work History
FIELD TECH
Comtech Systems Of Louisiana
10.2022 - Current
Provided technical support for computer systems and software applications
Assisted in the installation and maintenance of security camera systems
Enhanced customer satisfaction by providing efficient and timely technical support for various issues.
NON CON ORDERFILLER
Wal-Mart Supply Chain
05.2022 - 10.2022
Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.
Checked inventory and selected products from specific locations based upon availability.
Kept work areas neat, clean and free from debris.
Consistently stay at or above production metrics every month
FIELD SERVICE TECHNICIAN
Goodman Networks
07.2017 - 04.2020
Managed on-site and off-site installation, repair, maintenance and test tasks
Installed new equipment and explained operation and routine maintenance protocols to customers.
Discussed and recommended service options with customers and explained costs involved.
SLOT TECHNICIAN
Evangeline Downs Racetrack Casino
10.2014 - 07.2017
Explained game instructions and rules to customers.
Performed preventive maintenance on slots every shift.
Conducted routine inspections
Contributed to a safe gaming environment by adhering to strict safety protocols during repairs and installations.
Computer Programmer, Senior Software Engineer, Software Engineer at Vision@Work (Abu Dhabi), PSI Data Systems / LG CNS, ComtechComputer Programmer, Senior Software Engineer, Software Engineer at Vision@Work (Abu Dhabi), PSI Data Systems / LG CNS, Comtech