Conner Lee
Gilbert,AZ
Summary
Highly skilled Threat Intel Analyst and IT Professional with 8 years of experience and a proven track record in monitoring and tracking incidents, identifying potential impacts, and providing real-time detection and response services. Analytical professional with technical knowledge and critical thinking skills to thrive in data-driven environments. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations.
Overview
7
7
years of professional experience
Work History
IT/Business Threat Intel Analyst
Huntington National Bank
Detroit, MI
05.2020 - 03.2023
- Monitored and tracked incidents daily, identifying and triaging potential impacts to bank employees and assets
- Administered Everbridge platform, including Visual Command Center Software, and Dataminr platform to monitor and track threats within Huntington's footprint
- Gathered information from various internal and external sources, normalized and correlated data, and provided real-time detection and response services
- Composed and tracked incident information to resolution, delivering updates via internal communication platforms
- Escalated sensitive or high-impact incidents to senior managers and executives
- Provided logistical support for crisis management teams, including exercise coordination and crisis call facilitation
- Triage and escalation of cases of workplace violence to relevant Security and Threat teams
- Monitored and administered travel security operations, assisting and advising international travelers on security issues
- Supported site and regional crisis management conference calls, providing intelligence and information
- Conducted proactive research into potential risks and monitored external media feeds for threats.
IT Content Management Intern
FCA Fiat Chrysler Automobiles
Auburn Hills, MI
05.2018 - 08.2018
- Identified core functionality of Google Suite (G Suite) to define a migration strategy from Microsoft SharePoint
- Built current FCA SharePoint sites within G Suite using Google Sites and documented best practices and lessons learned
- Researched and assessed third-party applications compatible with G Suite for basic FCA workflows
- Presented detailed information to management to redefine migration strategy for smoother transition
- Assisted with project to improve customer satisfaction survey response rates for Drive IT team.
System Administration Intern
IDS.com
Madison Heights, MI
11.2017 - 04.2018
- Performed daily field service work, installing PCs, monitors, cables, and software for all employees
- Troubleshot application, computer, and mobile device issues, providing effective resolutions
- Managed users and Organizational Units using Windows Active Directory and provided access to Active Directory groups
- Monitored and updated PCs on network, ensuring all were up to date and patched accordingly
- Patched and updated Windows Servers 2003, 2008, 2008 R2, 2012, and 2012 R2.
IT Service Desk Analyst/System Administrator
Ascension Information Services
Troy, MI
01.2016 - 11.2017
- Service 40-50 customer caller requests per day
- Follow AIS organizational expectations, security requirements and HIPAA laws
- Utilize IT applications and tools to access customer computers to assist with various computer issues i.e password resets, access to applications
- Provide in-depth instructions to customers with regard to applications and computer issue resolutions
- Research and analyze root cause to computer issues and provide resolution.
Education
Bachelor of Science - Information Technology
Oakland University
Rochester Hills, MI05-2021
Skills
- Threat Intelligence Analysis
- Incident Monitoring and Response
- Crisis Management
- Everbridge and Dataminr Platforms
- Security Awareness
- Information Gathering and Correlation
- System Administration
- Risk Mitigation
- Project Coordination
- IT Service Desk
- Active Directory Management
- Patch Management
Timeline
IT/Business Threat Intel Analyst
Huntington National Bank
05.2020 - 03.2023
IT Content Management Intern
FCA Fiat Chrysler Automobiles
05.2018 - 08.2018
System Administration Intern
IDS.com
11.2017 - 04.2018
IT Service Desk Analyst/System Administrator
Ascension Information Services
01.2016 - 11.2017
Bachelor of Science - Information Technology
Oakland University