Conner Mastropietro
Norwalk
Summary
AV/IT Technician with a background in hardware installation demonstrated at StrataTech Group through successful Control 4 Smart Home Automation Systems programming. Excelled in enhancing customer satisfaction by efficiently resolving technical issues. Skilled in network troubleshooting and blending technical understanding with strong problem-solving abilities. Adaptable and quick-learning professional with exceptional proficiency in hands-on work. Known for the ability to master new tools, techniques, and processes swiftly, ensuring high-quality results.
Overview
7
7
years of professional experience
1
1
Certification
Work History
AV/IT Technician
StrataTech Group
10.2022 - 10.2024
- Tasked with the installation, configuration, and troubleshooting of various display and audio systems for residential and commercial customers.
- Responded to customer inquiries and provided technical assistance over phone and in person.
- Programmed and Installed Control 4 Smart Home Automation Systems.
Boat Detailer
The Bait Shop Inc
06.2022 - 09.2022
- Enhanced the appearance of boats by cleaning and painting them.
- Improved the visual appeal of boats by waxing, polishing, and buffing of surfaces.
- Utilized cleaning agents, cleaning devices and applicators to treat areas to remove grime, rust and grease.
- Assisted in hauling boats in and out of the water.
Barback/Food Runner
Water's Edge
10.2020 - 03.2021
- Answered customer questions about food and beverage items and assisted with menu selections.
- Collected trash, replaced table cloths, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Restocked the bar with Alcohol, Beer and Wine.
IT Intern
King School
05.2019 - 08.2019
- Supported the IT department in handling technology maintenance.
- Conducted thorough testing of the laptops and iPads, ensuring functionality and reliability before the upcoming school year.
IT Intern
Weston Public Schools
05.2018 - 08.2018
- Supported the IT department in handling technology maintenance.
- Reset each laptop and iPad and prepared them for the upcoming school year.
IT Intern
Weston Public Schools
05.2017 - 08.2017
- Supported the IT department in handling technology maintenance.
- Reset each laptop and iPad and prepared them for the upcoming school year.
Education
High School Diploma -
Norwalk High School
Norwalk, CTNo Degree - Computer Science
The College of Charleston
Charleston, SCSkills
- Hardware installation
- Network troubleshooting
- Control 4 Programming
- Problem-solving
Certification
- Control4 Associate Installer Certification
- Control4 Automation Programmer Certification
- Josh A.I. Certified Pro
- Lutron RadioRA 3 Certification.
Timeline
AV/IT Technician
StrataTech Group
10.2022 - 10.2024
Boat Detailer
The Bait Shop Inc
06.2022 - 09.2022
Barback/Food Runner
Water's Edge
10.2020 - 03.2021
IT Intern
King School
05.2019 - 08.2019
IT Intern
Weston Public Schools
05.2018 - 08.2018
IT Intern
Weston Public Schools
05.2017 - 08.2017
High School Diploma -
Norwalk High School
No Degree - Computer Science
The College of Charleston
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