Conner McLelland
Richfield,UT
Summary
Results-oriented assistant manager skilled in staff training, problem-solving, and maintaining high operational standards. Demonstrated ability to foster a positive work environment and improve inventory management processes, driving efficiency and customer satisfaction.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Assistant Manager Team Member
Ideal Dairy
Richfield, UT
07.2022 - Current
- Streamlined inventory management processes to ensure optimal stock levels and reduce waste.
- Trained and mentored staff on company policies, procedures, and customer service excellence.
- Implemented quality control measures to uphold product standards and compliance regulations.
- Enhanced customer experience by resolving issues promptly and ensuring satisfaction with services.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Lawn Mower
Mike Jones, Mr. & Mrs. Brown.
Richfield, UT
03.2020 - 11.2024
- Operated various lawn care equipment, ensuring optimal performance and safety compliance.
- Maintained lawn health through regular mowing and trimming, enhancing aesthetic appeal for clients.
- Developed efficient mowing schedules to maximize productivity across multiple properties.
- Trained new staff on equipment usage and safety protocols, fostering a knowledgeable team environment.
- Mowed lawns of residential properties on weekly basis to maintain grass length.
- Collaborated with clients to understand specific landscaping needs and preferences for tailored service delivery.
- Removed grass clippings and leaves from property using blower.
Education
High School Diploma -
Richfield High School
Richfield, UT05.2026
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Staff training and development
- Time management
- Team collaboration
- Strategic thinking
- Adaptability and flexibility
- Workplace safety compliance
- Employee supervision
- Coaching and mentoring
Certification
- EMT - Certified Emergency Medical Technician
Timeline
Assistant Manager Team Member
Ideal Dairy
07.2022 - Current
Lawn Mower
Mike Jones, Mr. & Mrs. Brown.
03.2020 - 11.2024
High School Diploma -
Richfield High School