Summary
Overview
Work History
Education
Skills
Timeline
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Conner Pierson

Mt. Pleasant,MI

Summary

Reliable, full-time Central Michigan University student with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Assisted in the startup of a new business and have played a crucial role in its success.

Overview

5
5
years of professional experience

Work History

Head Manager

The Creamery On Main
11.2020 - Current
  • Extensive knowledge of ServSafe protocols and standard operating procedures ensuring compliance with hygiene and health and safety legislation/guidelines.
  • Assist in supervision development, inventory, recruitment, training of new employees as well as re-training as needed.
  • Answered customer questions about products and services, helped locate merchandise and promoted key items.
  • Created videos and managed Facebook page as well as Google Business to strengthen company reputation.

Bartender/Server

Tally's Bar & Grill
02.2023 - Current
  • Assist in supervision, inventory and training of employees.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Ensuring compliance with hygiene and health and safety legislation/guidelines.
  • Set up equipment, cleaned areas, and organized supplies for events.

Salesperson

Blake’s Apple Orchard Seasonally
12.2018 - 12.2020
  • Continually went above and beyond to ensure repeat customers as market is saturated in area.
  • During COVID-19 pandemic, priorities changed leading to production of hand sanitizer which called for extensive hours and large quotas to be met.

Education

BBA - Business Management

Central Michigan University
Mt. Pleasant, MI
05.2024

High School Diploma -

Armada High School
Armada, MI
06.2019

Skills

  • Teamwork
  • Customer service
  • Excellent work ethic
  • Flexible
  • Quickbooks software
  • Social Media
  • Staff Management
  • Schedule Management

Timeline

Bartender/Server

Tally's Bar & Grill
02.2023 - Current

Head Manager

The Creamery On Main
11.2020 - Current

Salesperson

Blake’s Apple Orchard Seasonally
12.2018 - 12.2020

BBA - Business Management

Central Michigan University

High School Diploma -

Armada High School

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Conner Pierson