Conner Radke
Lehi,UT
Summary
Detail-oriented IT support specialist with experience in troubleshooting and hardware maintenance. Proficient in Windows imaging and customer service, dedicated to enhancing operational efficiency and supporting team success.
Overview
4
4
years of professional experience
Work History
Technical Support Missionary
The Church of Jesus Christ of Latter-day Saints
Salt Lake City, UT
07.2024 - 03.2025
- Provided IT support for missionaries and employees.
- Wiped laptops, re-imaged them with Windows.
- Used the ticketing system, ServiceNow, to document what work is done, when, and by whom.
- Used InTune to fix non compliant devices.
- Used DiskPart to clean hard drives, and prepare them for reselling and refurbishment.
Crew Trainer
McDonald's - C&R Management (franchisee)
Saratoga Springs, Utah
12.2025 - Current
- Prepared food items following standardized recipes and safety guidelines.
- Trained new crew members on food safety and service procedures.
- Assisted in managing daily operations to ensure efficient service.
- Demonstrated proper equipment usage for cooking and cleaning tasks.
- Supported team in maintaining high standards of cleanliness and organization.
Crew Trainer
McDonald's - C&R Management
Saratoga Springs, Utah
01.2023 - 08.2023
- Trained new crew members on food safety and service procedures.
- Assisted in managing daily operations to ensure efficient service.
- Demonstrated proper equipment usage for cooking and cleaning tasks.
- Supported team in maintaining high standards of cleanliness and organization.
- Monitored food preparation to uphold quality and safety standards.
Sales Associate
Home Depot
American Fork, Utah
12.2021 - 10.2022
- Assisted customers with product selection and answered inquiries about home improvement projects.
- Maintained inventory levels and organized merchandise displays on the sales floor.
- Collaborated with team members to ensure a clean and welcoming store environment.
- Managed stock replenishment to keep popular items available for customers at all times.
- Participated in training new associates on store policies and operational procedures.
Education
Some College (No Degree) - English Education
Southern Utah University
Cedar City, UTSome College (No Degree) - Information Technology
BYU Pathway Worldwide
OnlineSkills
- Staff training
- Problem solving
- IT support
- Windows imaging
- Hardware maintenance
- IT support experience
- Operating systems
- Hardware installation
Timeline
Crew Trainer
McDonald's - C&R Management (franchisee)
12.2025 - Current
Technical Support Missionary
The Church of Jesus Christ of Latter-day Saints
07.2024 - 03.2025
Crew Trainer
McDonald's - C&R Management
01.2023 - 08.2023
Sales Associate
Home Depot
12.2021 - 10.2022
Some College (No Degree) - English Education
Southern Utah University
Some College (No Degree) - Information Technology
BYU Pathway Worldwide