Conner Sheppard
Fulshear
Summary
Proactive team leader with experience in operational management and customer service. Skilled in problem-solving and conflict resolution. Committed to fostering collaboration and driving efficiency in fast-paced environments.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Assistant
Sigma Marble
Houston, TX
10.2025 - Current
- Supported project coordination by managing schedules and ensuring timely communication among team members.
- Assisted in preparing detailed reports, enhancing clarity and accuracy of data presented to management.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Assisted manager in all aspects of business operations.
- Demonstrated adaptability by quickly mastering new software applications for various tasks.
Lawn Mower/Power Washer
Self Employed Services
Fulshear, TX
05.2022 - Current
- Developed customized mowing plans based on client specifications and property conditions.
- Streamlined scheduling processes to maximize productivity across multiple job sites.
- Trained new employees on equipment usage and maintenance procedures for efficiency.
- Implemented cost-effective strategies to enhance service delivery and reduce operational expenses.
- Built strong client relationships through exceptional service and timely communication.
- Removed rocks and other items from lawn for mower safety and clean appearance.
- Loaded and unloaded mowing equipment at customer locations.
- Developed and maintained effective working relationships with clients to secure repeat jobs.
Bagger/PLA
HEB Grocery Store
Fulshear, TX
03.2024 - 12.2024
- Bagged groceries efficiently, ensuring customer satisfaction during peak hours.
- Assisted customers with packing and loading items into vehicles, enhancing shopping experience.
- Maintained cleanliness and organization of bagging area, promoting safety and efficiency.
- Collaborated with cashiers to streamline checkout process, reducing wait times for customers.
- Contributed to team goals by consistently meeting performance expectations in fast-paced environment.
- Assisted with maintaining clean and organized store appearance.
- Worked together with cashiers to guarantee customer satisfaction.
Team Leader
Culvers Franchising System
Fulshear, TX
01.2024 - 09.2024
- Led team in executing daily operational tasks to ensure efficient restaurant service.
- Trained new staff on food safety protocols and customer service standards.
- Resolved customer complaints effectively, promoting positive dining experiences.
- Maintained cleanliness and organization of work areas following health regulations.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Implemented process improvements to enhance workflow and reduce waste.
Education
High School Diploma -
Churchill Fulshear High School
Fulshear, TXSkills
- Fast learner
- Time management
- Teamwork and collaboration
- Leadership
- Positive attitude
- Adaptability and flexibility
- Attention to detail
- Heavy lifting
- Problem-solving
- Conflict resolution
Certification
- Food handler license
- TABC seller license
- Forklift certified
Timeline
Assistant
Sigma Marble
10.2025 - Current
Bagger/PLA
HEB Grocery Store
03.2024 - 12.2024
Team Leader
Culvers Franchising System
01.2024 - 09.2024
Lawn Mower/Power Washer
Self Employed Services
05.2022 - Current
High School Diploma -
Churchill Fulshear High School