Conner Wilkinson
Edinburg,TX
Summary
Dynamic and detail-oriented professional with extensive experience as a Detention Officer at Hidalgo County Sheriff's Office. Proven expertise in inmate supervision and de-escalation techniques, ensuring safety and order. Skilled in report preparation and security procedures, consistently enhancing facility operations and maintaining high standards of inmate care.
Experienced with route management and mail distribution, ensuring efficient and timely deliveries. Uses effective communication to provide outstanding customer service and resolve issues promptly. Track record of maintaining accurate records and adapting to dynamic environments.
Experienced with inventory management, ensuring accurate stock levels and timely order processing. Utilizes forklift operation skills to optimize warehouse space and streamline logistics. Track record of maintaining safety standards and promoting effective teamwork.
Overview
7
7
years of professional experience
1
1
Certification
Work History
City Carrier Assistant
United States Postal Service, USPS
McAllen, TX
12.2025 - Current
- Delivered mail and packages efficiently to designated routes, ensuring timely service.
- Maintained accurate records of deliveries and pickups, enhancing operational accuracy.
- Assisted in sorting and preparing mail for delivery, improving workflow efficiency.
- Navigated diverse neighborhoods using maps and GPS technology to optimize delivery routes.
- Adhered to safety protocols when handling hazardous materials or heavy packages in accordance with USPS guidelines.
- Provided exceptional customer service by assisting customers with questions about postage rates, mailing regulations, and package guidelines.
- Handled sensitive materials such as registered or certified mail with care, ensuring proper documentation and prompt delivery.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Safely operated postal vehicles for transportation of mail between facilities, adhering to traffic laws and regulations.
- Collaborated with fellow carriers to cover different routes when needed, demonstrating teamwork and flexibility.
Detention Officer
Hidalgo County Sheriff's Office
Edinburg, TX
08.2021 - 12.2025
- Wrote daily reports and maintained logs of inmate activities and behaviors.
- Processed visitors and attorneys arriving to see prisoners.
- Regularly conducted security and sanitation checks.
- Physically restrained inmates during prisoner altercations using leverage holds and legal force.
- Conducted physical searches of inmates and premises in search of weapons and contraband.
- Attended to feeding, housing, and physical well-being of inmates.
- Processed prisoners through appropriate identification and documentation processes as part of facility booking procedures.
- Took custody of inmates from arresting officers to begin processing into detention facility.
- Responded promptly to emergency situations and provided medical aid.
- Verified identification using specialized databases and methods such as fingerprinting.
- Made rounds at specified intervals and conducted head counts and roll calls.
- Responded to emergency situations and de-escalated hostile confrontations.
- Enforced rules and regulations to maintain order among inmates.
- Prepared reports to document incidents and violations.
- Assisted in intake of inmates
- Documented inmate behavior and activities in logbooks.
- Operated Pallet Jacks and forklifts
- Bagged and distributed commissary items to inmates.
- Entered commissary inventory into computer system
- Lifted heavy objects regularly
- Conducted inventory count to match against computer system.
Manager's Assistant
4ma Construction
Alton, Tx
02.2021 - 08.2021
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Checked on timing status of sub-contractors.
- Conducted thorough research to identify relevant contract opportunities, evaluating their suitability for the companies goals and objectives.
- Conducted checks on quality of sub-contractors work.
- Assisted with the clearing of brush and trees off of properties.
Warehouse Worker
Rio Grande Plumbing Supply
McAllen, TX
05.2019 - 02.2021
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 80 pounds.
- Managed warehouse operations and verified proper shipment procedures.
- Helped train new employees in safe practices and warehouse procedures.
- Used machinery and equipment such as box cutters, shrink-wrap guns, pallet jacks and a forklift.
- Assembled pallets and crates for secure transportation of materials.
- Moved furniture and boxes using utility dolly and truck ramp.
- Maintained clean, orderly work environment free of hazards.
- Successfully navigated large shipments of materials through tight spaces and busy facilities.
- Verified documentation and condition of freight to assure quality standards were achieved.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Assisted in receiving, stocking and distribution of merchandise.
- Strapped items down over protective padding to secure throughout transportation.
- Streamlined material delivery processes which increased efficiency and reduced downtime.
Education
High School Diploma -
Macedonian Christian Academy
Alamo, TXSkills
- Security and sanitation checks
- Inmate supervision
- De-escalation techniques
- Report preparation
- Truck loading
- Hand scanners
- Strong work ethic
- Professional relationships
- Heavy lifting
- Organizational growth
- Picking and packing
- Order picking
- Team collaboration
Certification
- Licensed Detention Officer - August 2021-Current
Timeline
City Carrier Assistant
United States Postal Service, USPS
12.2025 - Current
Detention Officer
Hidalgo County Sheriff's Office
08.2021 - 12.2025
Manager's Assistant
4ma Construction
02.2021 - 08.2021
Warehouse Worker
Rio Grande Plumbing Supply
05.2019 - 02.2021
High School Diploma -
Macedonian Christian Academy