Dynamic Patient Benefits Manager with a proven track record at Absentee Shawnee Tribal Health System, excelling in patient-centered benefits program management and compliance. Expert in managing Patient Benefits Advocates and Enrollment Assisters for federal and state health insurance programs, increasing reimbursement revenues, and specializing in tribal insurance sponsorship programs. Excels in delivery of positive health outcomes in patient care while maximizing cost-savings and revenues. Strong communicator and strategic thinker dedicated to organizational success.
Work History
Patient Benefits Manager
Absentee Shawnee Tribal Health System
Norman, OK
Managed patient benefits programs aligned with organizational goals.
Increased insurance reimbursement revenues by 50%
Cost-saved millions of dollars through health insurance sponsorship programs
Planned and executed outreach events to promote and increase insurance enrollments for Medicaid, Medicare, Marketplace, VA, Social Security, DHS, and tribal programs.
Led training sessions for staff on benefits enrollment procedures and compliance requirements.
Lead Patient Benefits Advocate
Absentee Shawnee Tribal Health
Helped manage Patient Benefits Advocates Team
Launched Medicare Part B Benefits Reimbursement Program for Tribal Elders
Launched Tribal Sponsorship Program for high cost medical and RX patients
Collaborated with health professionals to navigate complex regulatory issues including Medicaid, Medicare, ACA, VA, Social Security, and DHS Programs.
Planned and executed Health Fairs
Education
Certified Medical Transcriptionist -
US Career Institute
Ft Collins CO
Certified Executive Secretary -
Katharine Gibbs School
Philadelphia PA
Skills
Medicaid, Medicare, Marketplace Expert
Social Security and DHS Programs
Open Enrollment & Benefits Outreach
Insurance Coordination of Benefits & Billing
OHCA Agency Partners Tribal Liaison
State Health Insurance Medicare Programs
Insurance Coordination of Benefits
ACA and HIPPA Compliance
Health Insurance Sponsorships
SNAP & Tribal Food Program Eligibility
Accomplishments
Employee of the Month, Leadership, and Team awards. Certified Medicare Program Counselor, Certified Marketplace Application Counselor, OHCA Agency Partner Assister