Dedicated Associate Banker focused on customer satisfaction, providing high-quality service, and meeting sales targets. Determined to exceed expectations and take on higher responsibilities.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Associate Banker
North Shore Bank
Franklin, WI
10.2023 - Current
Collaborated with other departments within the organization to ensure efficient delivery of services.
Assisted customers with account opening and maintenance.
Modified, opened and closed customer accounts.
Offered every customer exceptional service levels by remaining friendly and professional during every transaction.
Analyzed customer needs and provided appropriate financial solutions.
Developed and maintained relationships with new and existing clients, enhancing customer loyalty and bank profitability.
Restaurant Shift Manager
McDonalds
Wauwatosa, WI
04.2020 - 01.2023
Supervised restaurant personnel to ensure efficient operation during assigned shift hours.
Delegated work to staff, setting priorities and goals.
Worked in close collaboration with team members to ensure customers received high-quality service.
Oversaw food preparation, production and presentation according to quality standards.
Handled closing procedures including counting money in drawers at end of shift.