Summary
Overview
Work History
Education
Skills
Certification
recent achievements
professional development
References
Timeline
Generic

Connie Clark

Fort Worth,TX

Summary

Accomplished and creative executive possessing multifaceted experience and a proven ability to revitalize departments, effect organizational initiatives, and capture untapped opportunities for growth. Results-oriented, decisive leader; adept at forging lucrative relationships with key partners, vendors, and clients. Skilled Executive with over 20 years of business development and strategic planning expertise. Adept at implementing improvements to optimize efficiency in business operations. Highly skilled in process optimization, vendor consulting and Mortgage Servicing expertise.

Overview

20
20
years of professional experience
1
1
Certification

Work History

First Vice President, Loan Servicing

PennyMac Loan Servicing
08.2014 - Current
  • Drive year-over-year business growth while leading operations, strategic vision, and long-range planning with full responsibility for factors that affect the business performance, and partner relationships
  • Provide cross-functional management with a bottom-line focus on productivity, quality, and sustainability
  • Direct two Assistant Vice Presidents, one Manager, three Supervisors and four Business Analysts
  • Continually striving to enhance and redefine organizational structure to maintain the company's strategic advantage.

Assistant Vice President, Business Controls

Bank of America
02.2010 - 07.2014
  • Advanced into AVP role due to years of excellence with this established company; directed regional and international marketing efforts in direct support of President and Board of Directors
  • Spearheaded vision, strategy, and execution of business operations; streamlined processes, procedures, and simplified functions by leveraging new resources and technology
  • Gathered, analyzed, and presented key metrics to executive leadership; mentored management teams and coordinated workflow for 30+ staff.

Education

Business Administration -

Blinn College
Brenham, TX

Skills

  • Organizational Development
  • Strategic Partnerships
  • Budgeting and Forecasting
  • Process Improvement
  • Business Development
  • Data Analysis
  • Training and Development
  • Leadership Development
  • Team Building
  • Strategic Planning
  • Project Management
  • Vendor Management
  • Risk Management
  • Succession Planning

Certification

  • FCRA Certified
  • CDIA Training
  • RESPA & TILA Certified
  • FHA/VA Processing Certified
  • Underwriting Certified
  • Advance Processing Certified
  • Loan Processing Certified

recent achievements

  • Led the charge to overhaul struggling department operations, achieving sustained quality and increasing production by 10% year after year.
  • Designed a modern production environment which boosted quality and productivity across the board.
  • Developed a number of CLR initiatives that lead to the saving of $5,958,110 in 2023 alone
  • Key partner in decoupling from one servicing system and developing of our new system for multiple lines of business

professional development

  • Toastmasters
  • North Texas LEAD for Women
  • Member of MBA (Mortgage Bankers Association)

References

References available upon request.

Timeline

First Vice President, Loan Servicing

PennyMac Loan Servicing
08.2014 - Current

Assistant Vice President, Business Controls

Bank of America
02.2010 - 07.2014

Business Administration -

Blinn College

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Connie Clark