Connie Cote
Vadnais Heights,MN
Summary
Clinic Manager with high level of professionalism, motivation and commitment to patient satisfaction. Over 48 years of experience facilitating staff teams and working alongside medical personnel. Recognized for staff development leading to high performing teams. Organized and dependable candidate, with excellent time management and problem solving skills.
Overview
48
48
years of professional experience
Work History
Clinic-manager
Fairview Health Services
04.1976 - 06.2024
- Successfully managed clinic budgets, optimizing resource allocation for maximum efficiency.
- Utilized data analysis tools to track key performance indicators, identifying areas for improvement and driving continuous growth in clinic success.
- Demonstrated excellent leadership skills in managing a diverse team of medical professionals and support staff.
- Maintained a clean, safe environment for both patients and staff by enforcing strict adherence to infection control protocols.
- Resolved patient complaints in a timely manner, ensuring a positive experience for all parties involved.
- Enforced adherence with HIPAA regulations and other relevant laws and regulations to maintain compliance.
- Created and implemented policies to improve operational efficiency and patient care quality.
- Improved patient satisfaction through effective communication and compassionate care.
- Conducted regular staff evaluations, providing constructive feedback and setting clear expectations for future performance goals.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
Education
Certified Medical Assistant - Medical Assisting
916 Vocational/Technical School
White Bear Lake, MN03.1976
Skills
- Patient Care Coordination
- Employee Recruitment
- HIPAA Compliance
- Operations Management
- Clinical Management
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Excellent Communication
- Organizational Skills
- Attention to Detail
- Active Listening
- Reliability
- Interpersonal Skills
- Team building
- Certified in CPR/AED
- Schedule Management
- Employee Recruitment and Hiring
- Written Communication
- Goal Setting
- Data Analysis
- Employee Performance Evaluations
Timeline
Clinic-manager
Fairview Health Services
04.1976 - 06.2024
Certified Medical Assistant - Medical Assisting
916 Vocational/Technical School
Similar Profiles
Jessica KeilJessica Keil
Registered-nurse, General ICU, License #1735154 at Fairview Health Services - Fairview Southdale HospitalRegistered-nurse, General ICU, License #1735154 at Fairview Health Services - Fairview Southdale Hospital
ELENA LEOSELENA LEOS
Nursing Student Extern at Fairview Health ServicesNursing Student Extern at Fairview Health Services
Zavier Dickow-StrasserZavier Dickow-Strasser
Construction Worker at Fairview Health ServicesConstruction Worker at Fairview Health Services
Eric SchuttaEric Schutta
Emergency Room Registered Nurse at Fairview Health ServicesEmergency Room Registered Nurse at Fairview Health Services
Bradley RingBradley Ring
Service Advisor at Apple Ford White Bear LakeService Advisor at Apple Ford White Bear Lake