Connie Eperiam
Woodinville,WA
Summary
Driven Pharmacy Assistant Clerk with proven expertise in customer service and medication dispensing from Optum Rx Pharmacy. Excelled in maintaining confidentiality, ensuring secure medication storage, and enhancing pharmacy workflow. Demonstrated exceptional active listening and critical thinking, leading to improved patient satisfaction and efficiency. Skilled in POS system operation and team collaboration, contributing to a well-organized pharmacy environment.
Overview
3
3
years of professional experience
Work History
Pharmacy Assistant Clerk
Optum Rx Pharmacy
2021.07 - Current
- Kept pharmacy counter and related areas clean, neat and organized.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
- Received incoming supplies and stocked in correct locations.
- Delivered exceptional customer service through active listening skills and addressing concerns promptly.
- Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
Education
Associate Degree - Marine Science
College of Micronesia
Pohnpei FSM12.2012
Skills
- POS System Operation
- Processing payments
- Secure storage of medications
- Verifying orders
- Supply Restocking
- Receiving incoming supplies
- Medication labels
- Stocking shelves
- Organizing supplies
- Document filing
- Medication Dispensing
- Product restocking
- Cash Handling
- Payment Processing
- Customer Service
- Critical Thinking
- Order Processing
- New Employee Orientation
- Effective Communication
- Self Motivation
- Active Listening
- Time Management
- Attention to Detail
- Multitasking Abilities
- Team Collaboration
- Needs Assessment
Timeline
Pharmacy Assistant Clerk
Optum Rx Pharmacy
2021.07 - Current
Associate Degree - Marine Science
College of Micronesia
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