Summary
Overview
Work History
Education
Skills
Languages
Certification
References
Timeline
Generic

CONNIE FERNANDEZ

Bakersfield,CA

Summary

Dynamic pharmacy technician with extensive experience at The Medicine Shoppe Pharmacy, excelling in customer service and inventory management. Proven ability to enhance customer satisfaction through personalized interactions and efficient prescription processing. Adept at utilizing POS software and maintaining compliance with regulations, ensuring a reliable and organized pharmacy environment.

Overview

30
30
years of professional experience
1
1
Certification

Work History

RETAIL CLERK

Goodwill Industries Of Southern California
6051 WHITE LANE, CA
07.2018 - Current
  • Adhered to safety policies and procedures when handling merchandise.
  • Developed and maintained relationships with regular customers, providing personalized service to encourage repeat business.
  • Greeted customers to determine wants or needs.
  • Restocked shelves with merchandise as needed.
  • Operated cash registers to process sales transactions.
  • Assisted customers in finding items and answered questions about products.

Pharmacy Technician

THE MEDICINE SHOPPE PHARMACY
Lemont, CA
09.1995 - 04.2017
  • Organized work areas so that everything was easily accessible when needed.
  • Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
  • Received written prescription or refill requests, verifying information for completeness and accuracy.
  • Managed medication inventory, including ordering and restocking medications as necessary.
  • Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
  • Assisted pharmacists in filling prescription orders accurately and efficiently.
  • Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
  • Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
  • Restocked shelves with new supplies of medications as needed.
  • Checked expiration dates on medications to ensure that only unexpired products were dispensed.
  • Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
  • Transmitted claims to insurance companies for payment and reconciled EOBs.

Pharmacy Technician

Longs Drugs/ CVSPHARMACY
Bakersfield, CA
12.2002 - 04.2016
  • Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
  • Processed insurance claims and handled billing inquiries to ensure customer satisfaction.
  • Received written prescription or refill requests, verifying information for completeness and accuracy.
  • Organized work areas so that everything was easily accessible when needed.
  • Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
  • Assisted pharmacists in filling prescription orders accurately and efficiently.
  • Restocked shelves with new supplies of medications as needed.

Education

High School Diploma -

ARVIN HIGH SCHOOL
Arvin, CA
06-1988

Skills

  • Customer service
  • Cash handling
  • Inventory management
  • Sales transactions
  • Product knowledge
  • Visual merchandising
  • Team collaboration
  • Cleaning and sanitizing
  • POS software
  • Reliability

Languages

Spanish
Professional

Certification

  • BOARD OF PHARMACY TECHNICIAN LICENSE

References

References available upon request.

Timeline

RETAIL CLERK

Goodwill Industries Of Southern California
07.2018 - Current

Pharmacy Technician

Longs Drugs/ CVSPHARMACY
12.2002 - 04.2016

Pharmacy Technician

THE MEDICINE SHOPPE PHARMACY
09.1995 - 04.2017

High School Diploma -

ARVIN HIGH SCHOOL

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