Connie Gaona
Accentcare
El Campo,TX
1
Certification
14
years of professional experience
Dynamic professional with experience at Accentcare, skilled in care planning and indirect patient care. Proven track record in enhancing employee performance through effective training programs and workshops. Adept at fostering communication between patients and medical staff, ensuring compliance with HIPAA regulations while promoting a culture of continuous improvement.
Work History
Provider Assistant
13 Years 6 Months- Supported patient intake processes by gathering documentation and information, streamlining patient onboarding.
- Coordinated communication between patients and medical staff, enhancing follow-up efficiency and patient care.
- Ensured compliance with HIPAA regulations by maintaining strict confidentiality of sensitive patient data.
- Ensured patient confidentiality by following established protocols and safeguarding sensitive information. and adhered to HIPAA regulations.
- Monitored inventory levels of medical supplies, ensuring uninterrupted access to essential resources.
Vocational Training Specialist
8 Years 2 Months- Enhanced employee performance by developing and implementing comprehensive training programs.
- Developed lesson plans, instructional materials, and practice tests for type and type training courses to enhance learner engagement and knowledge retention.
- Evaluated training programs and provided actionable feedback to enhance effectiveness and alignment with learning objectives.
- Assessed training progress and collaborated with management to identify and address additional needs, ensuring alignment with organizational goals.
- Conducted orientation sessions to assess skill levels and areas of strength and weakness.
Education
High School Diploma
Skills
Direct patient care
Indirect care
Care planning
Patient onboarding
Patient communication
Patient confidentiality
Telephone skills
Certification
CNA License CPR Certification
Timeline
Vocational Training Specialist
Texana Center
06.2017 - 08.2025Read More
Provider Assistant
Accentcare
04.2013 - CurrentRead More
El Campo High School
High School Diploma
Read More