Summary
Overview
Work History
Education
Skills
Timeline
Generic

Keaton Hickman

Clear Lake Shores,TX

Summary

Multi-talented individual focused on being productive and providing first-rate service to all customers. Enthusiastic about resolving issues and maximizing company revenue with loyal, happy customers. Supported the sales team looking for additional practical experience in the field. Excellent multitasking, organizational and prioritizing skills.

Overview

8
8
years of professional experience

Work History

Coach

SoCo Athletics
College Station, TX
01.2017 - Current


  • Promoted lifelong skills such as discipline and good sportsmanship.
  • Acted as a positive role model for team participants and in the community.
  • Assisted with marketing and sales. Recruiting new members and professionals.
  • Built lasting relationships with club members.
  • Implemented exercise programs and training strategies, which bolstered individual and team performance.
  • Followed latest market trends to help optimize seasonal buys and boost sales.
  • Worked collaboratively with team members to drive customer service initiatives, achieving sales goals and increasing feedback scores.

Sales Clerk

Southwest Freight, Inc
Houston, TX
01.2018 - 01.2018
  • Assisted logistics directing shipments both internationally and domestically.
  • Organized files, developed spreadsheets, faxed reports and scanned documents.
  • Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
  • Reached out to customers after completed sales to suggest additional service or product purchases and inquire about needs or concerns.
  • Assisted customers with prompt and polite support in-person and via telephone.

Marketing Intern

Reynolds And Reynolds
College Station, TX
06.2017 - 08.2017
  • Answered phone calls and forwarded potential clients to the correct department or sales team.
  • Researched internet for information about our competition.
  • Redirected clients to our professionals.
  • Data support for social media.
  • Assisted in receptionist duties.
  • Responded to email and social media messages according to prescribed policies.

Intern

Doan Law
Houston, TX
03.2016 - 08.2016
  • Built rapport with clients to facilitate a trusting relationship and provide setting conducive to growth.
  • Supported departmental staff by answering phone calls and responding to emails.
  • Established open and professional relationships with team members which facilitated communication,quickly resolving issues and conflicts.
  • Conducted daily activities on social media sites to boost company's online presence.
  • Provided assistance at events and planned group activities.

Education

Economics / Logistics, Business

Texas A&M University
2015

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Texas Tech University

Skills

  • Customer service
  • Sale support
  • People-oriented
  • Motivated team player
  • Quick learner
  • Strategic planning

Timeline

Sales Clerk

Southwest Freight, Inc
01.2018 - 01.2018

Marketing Intern

Reynolds And Reynolds
06.2017 - 08.2017

Coach

SoCo Athletics
01.2017 - Current

Intern

Doan Law
03.2016 - 08.2016

Economics / Logistics, Business

Texas A&M University

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Texas Tech University

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Keaton Hickman