Connie Kotkofski

• Offered patients and families emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.
• Provided mobility assistance such as walking and regular exercising.
• Traveled to clients' homes to complete healthcare services and promote continuity of care.
• Provided transportation and appointments management.
• Developed rapport to create safe and trusting environment for care.
• Assisted disabled clients to support independence and well-being.
• Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
• Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
• Followed nutritional plans to prepare optimal meals.
• Transported clients for medical and personal outings.
• Provided direct personal care and administrative services to clients.

I was out of work from Dec. to May2022

I had Triple bypass surgery Dec. 2021

My company hired another person due to the demands of the business.

• Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation.
• Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
• Centrifuged blood samples as outlined in clinical protocols.
• Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles and straight needles.
• Validated blood and specimen collection orders, alerting nurses or physicians of discrepancies between order and nursing station logs.
• Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
• Organized daily work based on collection priority.
• Stocked phlebotomy cart or carrier with appropriate supplies.
• Reviewed patient records for accuracy and completeness.
• Tracked collected specimens by initialing, dating and noting times of collection.
• Completed proper sanitation and cleaning of equipment and work areas between patients.
• Used personal protective equipment correctly to protect coworkers and patients.
• Packaged and shipped specimens to central lab daily.
• Monitored patients for reactions and verified sample quality.
• Assembled tourniquets, needles and blood collection devices to prepare work trays.
• Drew blood from veins by vacuum tube, syringe or butterfly venipuncture methods.

• Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
• Centrifuged blood samples as outlined in clinical protocols.
• Reviewed patient records for accuracy and completeness.
• Packaged and shipped specimens to central lab daily.
• Monitored patients for reactions and verified sample quality.
• Tracked collected specimens by initialing, dating and noting times of collection.
• Stocked phlebotomy cart or carrier with appropriate supplies.
• Completed proper sanitation and cleaning of equipment and work areas between patients.
• Organized daily work based on collection priority.
• Used personal protective equipment correctly to protect coworkers and patients.
• Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
• Drew blood from veins by vacuum tube, syringe or butterfly venipuncture methods.
• Maintained exam rooms by ordering supplies, transporting specimens, washing and packing instruments and changing solutions.
• Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation.
• Assembled tourniquets, needles and blood collection devices to prepare work trays.
• Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles and straight needles.

• Supported patient care excellence via planning and interpretation of programs.
• Maintained confidentiality of patient data and condition to safeguard health information.
• Worked closely with patients to deliver excellent and direct individualized patient care.
• Acted as main point of contact for patients, doctors and hospital staff by closely reviewing medical charts and maintaining high levels of communication.
• Upheld confidentiality requirements and regulatory compliance guidelines.
• Delivered excellent patient experiences and direct care.
• Provided subject matter expertise in case management and related procedures.
• Monitored ongoing care and proactively corrected problems.

• Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation.
• Followed physician orders to correctly administer therapeutic phlebotomy.
• Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
• Centrifuged blood samples as outlined in clinical protocols.
• Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
• Stocked phlebotomy cart or carrier with appropriate supplies.
• Organized daily work based on collection priority.
• Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles and straight needles.
• Used personal protective equipment correctly to protect coworkers and patients.
• Completed proper sanitation and cleaning of equipment and work areas between patients.
• Packaged and shipped specimens to central lab daily.
• Monitored patients for reactions and verified sample quality.
• Reviewed patient records for accuracy and completeness.
• Assembled tourniquets, needles and blood collection devices to prepare work trays.
• Maintained exam rooms by ordering supplies, transporting specimens, washing and packing instruments and changing solutions.
• Drew blood from veins by vacuum tube, syringe or butterfly venipuncture methods.
• Handled insurance verification tasks using EMR and to validate patient insurance information.

• Drew blood from veins by vacuum tube, syringe or butterfly venipuncture methods.
• Maintained exam rooms by ordering supplies, transporting specimens, washing and packing instruments and changing solutions.
• Assembled tourniquets, needles and blood collection devices to prepare work trays.
• Reviewed patient records for accuracy and completeness.
• Monitored patients for reactions and verified sample quality.
• Packaged and shipped specimens to central lab daily.
• Completed proper sanitation and cleaning of equipment and work areas between patients.
• Used personal protective equipment correctly to protect coworkers and patients.
• Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles and straight needles.
• Stocked phlebotomy cart or carrier with appropriate supplies.
• Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
• Centrifuged blood samples as outlined in clinical protocols.
• Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
• Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation.

• Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation.
• Followed physician orders to correctly administer therapeutic phlebotomy.
• Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
• Centrifuged blood samples as outlined in clinical protocols.
• Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles and straight needles.
• Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
• Stocked phlebotomy cart or carrier with appropriate supplies.
• Reviewed patient records for accuracy and completeness.
• Completed proper sanitation and cleaning of equipment and work areas between patients.
• Used personal protective equipment correctly to protect coworkers and patients.
• Packaged and shipped specimens to central lab daily.
• Monitored patients for reactions and verified sample quality.
• Assembled tourniquets, needles and blood collection devices to prepare work trays.
• Maintained exam rooms by ordering supplies, transporting specimens, washing and packing instruments and changing solutions.
• Drew blood from veins by vacuum tube, syringe or butterfly venipuncture methods.