Summary
Overview
Work History
Education
Skills
Timeline
Generic

Connie Lamb

Sioux Falls,SD

Summary

Dedicated Family Support Coordinator with 20 years of experience in client assessment and case management. Skilled in developing individualized service plans and monitoring client progress to ensure optimal support.

Overview

26
26
years of professional experience

Work History

Family Support Corrdinator

Volunteers of America, Dakotas
Sioux Falls, South Dakota
06.2005 - 07.2025

Coordinated support and services for individuals with intellectual/developmental disabilities,

  • Collaborated with community organizations and SD Division of Developmental Disabilities to ensure best services were available.
  • Conducted assessments to identify individual and family strengths and needs
  • Created individual service plans
  • Maintained/updated records of client interactions and service plans.
  • Monitored client's progress towards established goals

New Start Director

Volunteers of America, Dakotas
Sioux Falls, South Dakota
04.1999 - 06.2005
  • Supervised residential program that supported pregnant women and teens with chemical dependency issues
  • Oversaw program budgets and ensured compliance with funding requirements.
  • Recruited, trained, supervised, evaluated and mentored staff members.
  • Assessed employee performance against established benchmarks or targets.

Education

Bachelor of Arts - Criminal Justice & Psychology

Augustana University
Sioux Falls, SD
05-1987

Skills

  • Client assessment
  • Case management
  • Team leadership
  • Effective communication
  • Problem solving
  • Client advocacy
  • Assessments

Timeline

Family Support Corrdinator

Volunteers of America, Dakotas
06.2005 - 07.2025

New Start Director

Volunteers of America, Dakotas
04.1999 - 06.2005

Bachelor of Arts - Criminal Justice & Psychology

Augustana University
Connie Lamb