Connie Mezey

• Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
• Worked with maintenance staff to complete timely repairs and enhancements.
• Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
• Conducted regular inspections to identify needed improvements and maintain highest standards.
• Monitored community acivities and maintained compliance with relevant laws, regulations and codes.
• Planned and executed promotional activities to drive community engagement and increase occupancy numbers.
• Maintained knowledge on lease and renewal rates to advocate for appropriate changes.
• Implemented and enforced policies and procedures to maintain properties to highest standards.
• Monitored and tracked payments and expenses, providing timely and accurate financial reports.
• Kept properties in compliance with local, state and federal regulations.
• Collected and maintained careful records of rental payments and payment dates.
• Coordinated appointments to show marketed properties.

Confirmed appointments set by telemarketer before handing lead off to Sales Rep.

Generated leads by cold calling homeowners

through in house database to set appointments on home energy upgrade products such as double pane windows, HVAC, etc..

Motivate the telemarketers to produce leads for Sales Department.