Summary
Overview
Work History
Education
Skills
Timeline
Generic

CONNIE M. MICKLES

Summary

With over thirty years of professional office experience, highly qualified in organizing working environments, managing client relations, and collaborating effectively as a team member. Self-starter with excellent communication skills and extensive knowledge of office operations. Diligent Real Estate Investigator with a comprehensive background in investigative techniques and case management. Proven track record showcasing ability to uncover crucial evidence and successfully resolve complex cases. Expertise in analytical thinking and meticulous attention to detail further enhances capabilities in this field.

Overview

13
13
years of professional experience

Work History

Real Estate Investigator II

State of Utah, Department of Commerce, Real Estate Division
04.2021 - Current
  • Responsible for investigating potential violations of the Real Estate Licensing and Practices Act, managing a high-volume caseload, conducting investigations, ensuring compliance with state laws, maintaining detailed investigation records, and acting as an expert witness.
  • Documented findings and prepared detailed reports.
  • Collected, analyzed and interpreted information, documentation, and physical evidence associated with investigations.
  • Ensured compliance with legal regulations during investigations, minimizing risk for litigation or procedural errors.
  • Maintain a professional tone.

Office Specialist II/Licensing Specialist

State of Utah, Department of Commerce, Real Estate Division
01.2016 - 01.2021
  • Prepared and processed documents, drafted correspondence, retrieved data from databases, assisted the public, verified data entry, maintained files, and reviewed cases.

Marketing/Realtor-Property Manager Assistant

Froerer Real Estate and Property Management
01.2012 - 01.2016
  • Greeted clients, answered multi-line phone, posted rent payments, maintained office filing system, arranged real estate showings, and advertised properties.

Education

No Degree - Business

Weber State University
Ogden, UT

Skills

  • Strong writing skills
  • Professional communication skills
  • Interviewing skills
  • Detailed report writing
  • Interview techniques
  • Research abilities
  • Ethical and honest
  • Due diligence
  • Investigation Management
  • Interviewing witnesses
  • Interrogation skills
  • Report Preparation
  • Records Management
  • Report Generation
  • Report Writing

Timeline

Real Estate Investigator II

State of Utah, Department of Commerce, Real Estate Division
04.2021 - Current

Office Specialist II/Licensing Specialist

State of Utah, Department of Commerce, Real Estate Division
01.2016 - 01.2021

Marketing/Realtor-Property Manager Assistant

Froerer Real Estate and Property Management
01.2012 - 01.2016

No Degree - Business

Weber State University
CONNIE M. MICKLES