Olghen Ocean Saintelus
Salt Lake City,UT
Summary
Motivated Real Estate Agent dedicated to giving clients first-class professional service and honest advice to enable sound financial decision-making in sales and purchases of real estate. Personable and ethical professional with relevance and comprehensive experience buying and selling properties on behalf of clients. Versed in contract negotiation, contract management and prospecting.
Overview
10
10
years of professional experience
Work History
Real Estate Agent
Utah Key Real Estate
Salt Lake City, UT
06.2023 - Current
- Managed real estate transactions from initiation to closing.
- Oversaw and negotiated offers for real estate purchases on clients' behalf.
- Showed residential properties and explained features, value and benefits of available homes.
- Promoted property sales through advertisements, open houses and participation in multiple listing services.
- Planned and coordinated open house events to move properties.
- Maximized market share by working with clients and building relationships.
Non-profit Administrator
CARIBBEAN COMMUNITY OF UTAH AND FRIENDS
Salt Lake City, UT
10.2016 - Current
- Improved office organization by developing filing system and customer database protocols.
- Monitored payroll, credit card purchases and invoicing to prevent financial errors.
- Researched and developed administrative policies, procedures and guidelines to facilitate operations.
- Appraised, forecasted and determined conditions and strategies to achieve goals and objectives.
- Identified needs of customers promptly and efficiently.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Assessed company operations for compliance with safety standards.
- Wrote and submitted reports on industry trends, prompting managers to develop business plans.
Car Rental Manager Trainee
Enterprise Holdings
Salt Lake City, UT
12.2022 - 06.2023
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Assigned work and monitored performance of project personnel.
- Analyzed business performance data and forecasted business results for upper management.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Proposed or approved modifications to project plans.
Congressional Intern
United States Senate
Washington, DC
01.2020 - 06.2020
- Performed clerical duties through phone answering, mail distribution and database updating.
- Assisted staff with congressional programs.
- Drafted memos and other written documents.
- Wrote correspondence to constituents.
- Provided administrative assistance by returning phone calls, answering emails and putting together mail distribution lists.
- Welcomed guests to legislative office, asking open-ended questions to identify ways to offer help.
- Attended dinners and special events to meet people and develop relationships.
- Supported local candidates for political office.
Compliance Specialist
Avetta LLC
Orem, UT
01.2018 - 07.2019
- Checked records for required signatures by closely reviewing documents.
- Discovered flaws in client safety program and provided immediate remediation to keep operations in compliance with federal regulations.
- Improved compliance with government accounting systems and control requirements to maintain eligibility for government contracting.
- Mitigated risk by coordinating plans and specifications to maintain safety and compliance.
- Collaborated with OSHA & MSHA specialists to create analysis techniques, improving overall efficiency.
- Maintained compliance frameworks, policies and documentation to support audits.
- Maintained and revised policy procedures for general operation of compliance program.
- Adhered to deadlines in optimizing regulatory and operational performance.
Outreach Specialist II
Salt Lake Community College
Salt Lake City, UT
05.2014 - 12.2016
- Tracked data using spreadsheets to record pledges, phone calls and canvassing.
- Maximized community outreach, developing customer, public and government rapport to strengthen branding initiatives.
- Initiated and led implementation of computerized systems and databases for tracking clients' needs and progress and for systematically handling incoming requests and donations.
- Traveled throughout service area to educate community, met with people interested in receiving services and represented agency before wide range of professional constituencies.
- Assisted clients during times of phone and power outages and other crises and emergencies by maintaining positive and professional attitude and meeting tangible needs where possible.
Bilingual Disability Advocate
Cardon Outreach
Draper, UT
10.2013 - 04.2014
- Maintained organized filing system for client records, providing complete documentation of all interactions.
- Advocated for clients to resolve medical or personal crises.
- Documented services and collected required data for evaluation.
Education
Real Estate Development - Real Estate
Stringham School of Real Estate
Salt Lake City, UT07.2023
Bachelor of Arts - Political Science And Government
University of Utah
Salt Lake City, UT12.2020
Associate of Science - Political Science
Salt Lake Community College
Salt Lake City, UT08.2019
Certified Supply Chain Professional (CSCP) - Salt -
Lake Community College
Accountants And Auditors -
Instituto Nacional de Formacion Técnico Profesional
(INFOTEP
Skills
- Seller and Buyers' Agent
- Contract Negotiation
- New Home Salesmanship
- Property Assessments
- Client Needs Assessment
- Real Estate Development
- Lender Relations
- Recruiting Clients
- Lease Drafting
- Financial Planning
- Excellent Communicator
- CRM Software Use
- Leasing and Sales
- Utah Licensed Real Estate Agent
- Property Information Filing
- Marketing and Advertising
- Honest and Ethical
- Sales Presentations
- Database Management
- Property Management
- Business Development
- National Association of Realtors
- Staff Management
Timeline
Real Estate Agent
Utah Key Real Estate
06.2023 - Current
Car Rental Manager Trainee
Enterprise Holdings
12.2022 - 06.2023
Congressional Intern
United States Senate
01.2020 - 06.2020
Compliance Specialist
Avetta LLC
01.2018 - 07.2019
Non-profit Administrator
CARIBBEAN COMMUNITY OF UTAH AND FRIENDS
10.2016 - Current
Outreach Specialist II
Salt Lake Community College
05.2014 - 12.2016
Bilingual Disability Advocate
Cardon Outreach
10.2013 - 04.2014
Real Estate Development - Real Estate
Stringham School of Real Estate
Bachelor of Arts - Political Science And Government
University of Utah
Associate of Science - Political Science
Salt Lake Community College
Certified Supply Chain Professional (CSCP) - Salt -
Lake Community College
Accountants And Auditors -
Instituto Nacional de Formacion Técnico Profesional
(INFOTEP
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