Connie Pullen
San Antonio,Tx
Summary
Dynamic self-starter with a strategic mindset and ability to quickly adapt with deliberate actions toward a goal. Proactive full-time college student and entrepreneur practicing excellent organizational, time management, and leadership skills.
Overview
9
9
years of professional experience
Work History
Sole Proprietor
Check-Out Cleaning Company
04.2019 - 10.2023
- Studied market to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Consulted with customers to assess needs and propose optimal solutions.
- Oversaw long-term planning, staff hiring and training, and procedure development as part of business operations.
- Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
Branch Operations Manager
Mad Hatter Of Texas Air Duct & Chimney Services
01.2015 - 01.2019
- Trained employees on proper procedures and strategies to improve productivity.
- Oversaw day-to-day business operations on sales floor by fostering deep professional relationships with wholesale contacts and customers.
- Listened to staff and customer issues and conflicts to deliver solutions, propel customer experiences.
- Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
Education
B.S.B.A - Business Administration, General Business
University of The Incarnate Word
San Antonio, TX03.2024
A.A.-T - Business Management
St. Philip's College
San Antonio, TX03.2022
Skills
- Planning and Execution
- New Business Launch
- Customer Retention
- Standard Operating Procedures Proficient
- Project Management
- Business Management and Development
- Financial Management
- Advertising Initiatives
- Strong Interpersonal Communication
- Operational Efficiency
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Believe those who are seeking the truth. Doubt those who find it.
André Gide
Timeline
Sole Proprietor
Check-Out Cleaning Company
04.2019 - 10.2023
Branch Operations Manager
Mad Hatter Of Texas Air Duct & Chimney Services
01.2015 - 01.2019
B.S.B.A - Business Administration, General Business
University of The Incarnate Word
A.A.-T - Business Management
St. Philip's College
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