CONNIE REYES
Hereford,US
Summary
Delivered compassionate patient care and support, ensuring high standards of service delivery.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Corrections Officer
Deaf Smith County Jail
Hereford, TX
09.2025 - Current
- Monitored inmate behavior to ensure compliance with facility rules and regulations.
- Conducted regular security checks to maintain safety within the jail environment.
- Assisted in the transportation of inmates between court appearances and correctional facilities.
- Managed intake and release processes, ensuring proper documentation and adherence to protocols.
Certified Nursing Assistant
Thomas E Creek VA Hospital Medical Center
Amarillo, TX
04.2024 - 03.2025
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
Customer Advocate
Health Care Services Corporations
Amarillo, TX
07.2023 - 02.2024
- Handled difficult customer situations with grace and professionalism, consistently meeting first-call resolution metrics.
- Provided exceptional customer service to high-volume customer base, resolving issues, answering inquiries and providing product information.
- Listened to customers in actively to assess issues and provide accurate information.
- Developed and maintained strong customer relationships by promptly addressing and resolving customer concerns.
Production Worker
Cargill Nutrtion
Friona, USA
06.2021 - 10.2021
- Intestine cleaner for production line
- Follow production rules and regulations
Customer Service Rep
Gebo's
Hereford, USA
03.2021 - 06.2021
- Maintained clean and organized inventory
- Rotated seasonal clothing and accessories
- Assisted customers with inventory and questions
- Answer Multi-Line telephone using departmental procedures in routing/transferring calls
CNA
Prairie Acres Nursing Home/Friona Heritage
Hereford, USA
01.2019 - 06.2019
- Maintain all Elderly care records according to state regulations
- Nurses assistant as needed for elderly
- Assisted with daily activities
Education
CNA-Certification -
Amarillo College
Amarillo, TX01.2019
High School Diploma -
Cornerstone Christian Academy
Bay City, TX01.2014
Skills
- Bi-Lingual-Spanish
- Various Office Duties
- Microsoft Office Pro
- Report & Document Preparation
- Meeting & Event Planning
- CPR Certified
- Medical Terminology
- Excellent communication skills
- HIPAA compliance
- Reliable team player
- Collecting vital signs
- Direct patient care
- Bathing assistance
Certification
- Infection Control Certificate(IC)-Various providers offer courses that certify knowledge in preventing the spread of infections within healthcare facilities.
- Geriatric Nursing Assistant Certification (GNA) - State Boards of Nursing in some states.
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
Timeline
Corrections Officer
Deaf Smith County Jail
09.2025 - Current
Certified Nursing Assistant
Thomas E Creek VA Hospital Medical Center
04.2024 - 03.2025
Customer Advocate
Health Care Services Corporations
07.2023 - 02.2024
Production Worker
Cargill Nutrtion
06.2021 - 10.2021
Customer Service Rep
Gebo's
03.2021 - 06.2021
CNA
Prairie Acres Nursing Home/Friona Heritage
01.2019 - 06.2019
CNA-Certification -
Amarillo College
High School Diploma -
Cornerstone Christian Academy