Connie Schalk-Lamb, PTTC
Hixson,TN
Summary
Dynamic professional with a strong background in customer service and teamwork. Proven ability to manage time effectively while ensuring guest satisfaction. Skilled in point-of-sale systems and maintaining safety standards, I excel in fast-paced environments and thrive on delivering exceptional experiences.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Waitress and Expeditor
Adelles's Creperie
Chattanooga, TN
09.2024 - Current
- Captured customer orders accurately and efficiently with point-of-sale systems to ensure smooth service.
- Delivered exceptional customer service in fast-paced dining environment, contributing to positive guest experiences.
Life Guard
Nooga Splash
Hixson, TN
05.2023 - 09.2025
- Monitored pool area to ensure swimmer safety and compliance with rules.
- Enforced facility policies, maintaining a safe and enjoyable environment for all guests.
Cashier
Ice On The Landing
Chattanooga, TN
11.2023 - 02.2024
- Executed customer transactions with high accuracy during peak hours at ice-skating venue.
Assistant Baker
Bond Girl Bakery
Lakesite, TN
05.2023 - 09.2023
- Assisted in preparing various baked goods following established recipes.
- Maintained a clean and organized work area for food safety compliance.
Education
High School - Health Sciences
Hixson High School
Hixson, TN05-2026
Skills
- Customer service
- Attention to detail
- Time management
- Conflict resolution
- Safety monitoring
- Team collaboration
- Communication skills
Certification
AMCA Physical Therapy Technician, 01/25/25
BLS CPR and AED, 08/22/25
OSHA, 11/17/23
ACS Stop the bleed, 08/21/23
BLS CPR and AED, 08/22/25
OSHA, 11/17/23
ACS Stop the bleed, 08/21/23
Relevant Course Work And Experience
- 40 hours of Job shadowing experience at Common Spirit hospital between the Xray, CT, and Ultrasound tech field
- Experience in customer service as a cashier
- Experience in handling food and keeping a clean environment
Timeline
Waitress and Expeditor
Adelles's Creperie
09.2024 - Current
Cashier
Ice On The Landing
11.2023 - 02.2024
Life Guard
Nooga Splash
05.2023 - 09.2025
Assistant Baker
Bond Girl Bakery
05.2023 - 09.2023
High School - Health Sciences
Hixson High School