Detail oriented professional with customer service, and team leadership skills. Proven ability to train staff and manage workflows to meet critical deadlines, ensuring operational efficiency. Seeking employment in a new field.
Overview
34
34
years of professional experience
Work History
Lockbox Work Coordinator
US Bank Corp
Renton, WA
10.1996 - 09.2025
Receives and logs all incoming mail
Sort mail by PO box #'s
Distribute mail batches to clerks for processing
Provide work direction and training
Schedule work start times
Ensure all customer account deadlines are met and ready
for deposit
Encode check batches
Review and prepares check batches for any web decision, duplicate checks or discrepancies
Processed check/ invoices through US Remit system
Reviews checks/invoices per customers special instructions
Performed check amount keying and data entry
Verifies and approves cash deposits
School Volunteer
Foothills Elementary
Buckley, WA
09.2006 - 06.2014
Worked with children to improve reading
Graded papers
art activities
prepared student folders
Receptionist
Wildfire Pacific
Kent, WA
03.1992 - 08.1996
Managed front desk operations, ensuring efficient guest check-in and support.
Coordinated communication between departments to streamline services and enhance guest experience.
Handled multi-line phone systems, directing calls and addressing inquiries promptly.
Work Health & Safety Advisor / Return to Work Coordinator at Australian Portable CampsWork Health & Safety Advisor / Return to Work Coordinator at Australian Portable Camps