Kimberly Pillow
Westland,MI
Summary
Adaptable
Results-driven professional with a strong background in financial processing and operational efficiency. Recognized for outstanding multitasking abilities and a focus on improving accuracy and processing times in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Lockbox Processor
Comerica Bank
Farmington, MI
12.2024 - Current
- Verified payment details and resolved discrepancies to ensure efficient processing.
- Utilized banking software to manage and track incoming payments effectively.
- Collaborated with team members to streamline workflow and improve processing times.
- Maintained high levels of data accuracy with meticulous attention to detail during data entry tasks.
- Processed high volumes of lockbox transactions with accuracy and attention to detail.
- Scans and sorts physical checks using specialized equipment in order to convert into digital images for processing.
Senior Process Assistant
Comerica Bank
Farmington,MI
10.2021 - 12.2024
- Assisted coworkers and staff members with special tasks on daily basis.
- Streamlined operational processes to enhance workflow efficiency across departments.
- 10-key data entry
- Collected, arranged, and input information into database system.
- Oversaw balancing operations to ensure optimal efficiency in production workflows.
- Managed multiple projects simultaneously, adhering to strict timelines while maintaining high-quality deliverables.
Operations Specialist
Comerica Bank
Livonia, MI
09.2016 - 10.2021
- Evaluated customer needs and feedback to drive product and service improvements.
- Generated reports detailing findings and recommendations.
- Developed and maintained comprehensive documentation for internal procedures and compliance standards.
- Processed bank deposits for customers.
Education
High School Diploma -
Aquinas Catholic High School
Southgate,MI05-1998
Skills
- Deadline oriented
- Financial record keeping
- Account balancing
- Document scanning
- Numeric keypad proficiency
- Dependability
- Attention to detail
- Multitasking
Timeline
Lockbox Processor
Comerica Bank
12.2024 - Current
Senior Process Assistant
Comerica Bank
10.2021 - 12.2024
Operations Specialist
Comerica Bank
09.2016 - 10.2021
High School Diploma -
Aquinas Catholic High School